Lead Slot Attendant
About this role
The Lead Slot Attendant is responsible for:
• Responsible for coin and currency accountability on the slot floor • Responsible for providing the highest levels of guest service • Responsible for assisting with jackpots, paper fills, machines tilts, minor machine repairs and slot bank check in/outs • Responsible for Title 31 documents and accuracy of filings • Provide guidance to Slot Attendant staff • Preside over pre-shift meetings • Preparing shift break schedules • Provide on-going skills development, guidance, and training for the Slot Attendant staff • Provide front line support and resolution for guest disputes and/or questions • Overseeing of floor buy process • Inventory control and coordination of scheduling office supply orders and stocking: office supplies, forms, floor equipment for staff, etc. • Requires high volume cashiering and money handling experience. • Excellent guest service and phone etiquette skills. • Proficiency with EZ Pay, IGT FJP, and Everi Title 31 is required. • Previous floorperson experience is preferred, but not required. • Must be able to obtain all necessary work card/permits (i.e. Nevada Gaming License, TAM, ETC) before entering this position. • Must be 21 years of age or older
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.