Benefits Specialist

AZZ is seeking a detail-oriented, service-driven Benefits Specialist to join our Total Rewards team at our Fort Worth, Texas corporate office. Reporting to the Director of Total Rewards, you’ll administer employee benefits programs, manage leave of absence and accommodation cases, coordinate benefits education and events, and use data and market trends to analyze, report on, and recommend benefits programs, while delivering excellent customer service and resolving day-to-day inquiries. Responsibilities may evolve as the Total Rewards team grows.

Responsibilities and Duties

Benefits Administration

• Administer health, dental, vision, life, and disability plans, including enrollments, qualifying life event changes, and terminations • Serve as a point of contact for employee benefits questions, resolving day-to-day concerns in a timely, accurate, and courteous manner • Support open enrollment activities, including employee meetings, materials, and enrollment follow-up • Maintain accurate benefits records and ensure compliance with company policies and applicable regulations

Leave of Absence Administration

• Manage leave of absence cases from intake through return to work, including FMLA, applicable state leave laws, and company leave policies • Coordinate ADA accommodation requests through the interactive process in partnership with HR and managers • Serve as liaison with the company’s third-party leave and disability administrator to ensure timely intake, determinations, and employee communication • Track leave dates, deadlines, and required notices; maintain confidential leave records in accordance with legal requirements • Coordinate with HR and Payroll on pay status, benefit continuation, and premium collection during leave • Support consistent leave processes across AZZ’s business segments

Benefits Education, Events, and Communications

• Coordinate benefits education materials and events, such as health fairs, lunch-and-learns, and wellness activities • Develop benefits content for employee newsletters and other communications in partnership with internal communications • Coordinate with carriers, vendors, and the benefits broker on event logistics, presenters, and educational materials • Track event participation and program engagement to measure effectiveness

Data, Research, and Reporting

• Build and maintain Excel reports and trackers for benefits enrollment, leave activity, and vendor billing • Reconcile monthly carrier and vendor invoices against enrollment and payroll deduction data, and resolve discrepancies • Analyze benefits and leave data to identify trends, errors, and cost drivers, and summarize findings for the Director of Total Rewards • Research benefits trends, market practices, and aggregate utilization data to recommend new or enhanced benefits, wellness programs, and employee resources • Audit data across HR systems, carriers, and vendors to ensure accuracy • Use and help administer HR systems such as Oracle R12 or People Connect to manage benefits and leave data and processes • 2–5 years’ experience administering employee benefits programs • Experience administering leave of absence programs, including FMLA and ADA accommodations, strongly preferred • Advanced Microsoft Excel skills required, including pivot tables, lookup functions (XLOOKUP/VLOOKUP), conditional formulas, and data validation • Demonstrated experience in data analysis and reporting, including reconciling data across multiple systems or sources • Experience planning employee events or developing benefits education materials preferred • Bilingual (English/Spanish) strongly preferred • Strong customer service and communication skills • Proficiency in Oracle R12 and/or People Connect preferred • Excellent problem-solving skills with the ability to handle sensitive and confidential situations professionally • Strong attention to detail and organizational skills • Proficiency in Microsoft Office Suite required