Senior Content Operations Executive

This role is based in our 605 Third Avenue office.

This Senior Content Operations Executive role will sit within the operations team within Informa Festivals to support the delivery of a global year-round portfolio of fintech events; including conferences, festivals and awards ceremonies. Including, but not limited to, Money20/20 and Fintech Americas.

In this role, you will be a core support both in the lead-up to and during the on-site delivery of the shows and award ceremonies.

Key accountabilities

• Execute comprehensive speaker onboarding for Money20/20 USA show and bespoke events, covering speaker hub updates, registration, profiles, VIP arrangements, and session coordination • Partner with the marketing and product teams to ensure all marketing collateral featuring speakers and content is correct, including website, email campaigns, social media, and app • Manage and maintain the speakers inbox throughout the show cycle’s and support global shows • Own the production and delivery of speaker gifts and exclusive experiences • Oversee and lead on post-show deliverables, including gathering speaker feedback, testimonials, and distributing event photos and follow-up materials • Direct speakers lounge, and exclusive speaker-only areas onsite at Money20/20 shows and special events • Coordinate the purchasing and shipment of speaker/content enhancements • Maintenance of speaker tracking documents; regional and global • 1-2 years minimum experience • Spanish speaking is a Must • Demonstrated success in a role that requires strong planning, prioritization and implementation skills with focus on detail • Ability to work in a high-performing, fast paced environment • Works well within a team • Self-motivated, accountable and sets own goals • Good communication skills and great customer service • Patient, calm and composed under pressure • As this role supports across shows across the different time zones, alternative work hours will be required, as necessary • On-site delivery, available to travel within the US, with potential expansion to the Netherlands and Asia.

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com