Account Manager, Supply Partnerships (P&C)

MediaAlpha is a customer acquisition solutions provider powered by technology and data science. The company provides industry-leading solutions designed to reach consumers shopping within high-consideration categories such as property and casualty insurance, health insurance, life insurance, and more.

Location: Los Angeles or Bellevue, preferred

Role Overview MediaAlpha is looking for an enthusiastic Account Manager to join our Supply Partnerships team. You’ll onboard new publishers, manage a book of small to mid-size accounts, and use our proprietary supply-side platform to optimize partner performance. You’ll also help maintain the process documentation that keeps our team running smoothly.

This role is a great fit if you deliver high-quality work, pride yourself on exceptional organization skills, and thrive in a client-service environment.

What You’ll Do

• Onboard new publishing partners and manage day-to-day relationships across a portfolio of 50+ small to mid-size accounts. • Develop a deep understanding of each partner’s revenue model and technical setup so you can monitor performance, recommend solutions, and optimize partnership revenue. • Prioritize account activities based on partner needs, industry trends, revenue potential, and our account management best practices. • Build and maintain reports for internal users and external clients. • Provide account management support for all new product initiatives and recommend new platform features based on publisher, internal feedback, and internal requirements. • Troubleshoot and QA technical issues, and clearly communicate problems to our technology teams. • Establish and maintain effective communication and working relationships with all team members. • Resolve partner issues efficiently and proactively. • Assist in achieving publisher retention and team revenue goals.

What You’ll Bring

• 2+ years of account or client management experience in online advertising. • Experience in adtech, programmatic advertising, or digital marketing. • Experience in the insurance industry is preferred. • Bachelor’s degree in business or a related field is preferred. • Proficiency in Excel, including VLOOKUP, pivot tables, and data manipulation. • Ability to present data clearly to internal and external audiences. • Technical aptitude and comfort learning new platforms and troubleshooting problems. • A data-driven approach to decision-making. • Strong client-service orientation. • Exceptional attention to detail. • Clear, concise communication skills, especially in writing. • Ability to manage multiple competing priorities in a fast-paced environment. • A collaborative, positive approach to working with others. • A growth mindset: eagerness to learn, drive to improve, and comfort learning from mistakes. • Curiosity and AI aptitude: a strong desire to explore emerging technologies, use AI-driven tools, and keep learning to improve operational workflows and partner performance.