Academic Advisor II, College of Humanities and Social Sciences and the College of Science
About this role
The College of Humanities & Social Sciences and the College of Science invite applications for an Academic Advisor II to serve as a primary academic advisor for undergraduate students across a wide range of academic programs. This position plays an important role in student success by helping students explore majors, develop academic plans, navigate university requirements, and make informed decisions that support progress toward graduation. The Academic Advisor II collaborates with faculty, staff, and campus partners to connect students with resources, opportunities, and experiences that contribute to their academic, personal, and professional growth.
• Advise prospective, incoming, transfer, and continuing students on major exploration, degree planning, academic requirements, registration, and graduation pathways • Review academic progress and support students in developing plans that promote academic success, persistence, and timely degree completion • Assist students with academic appeals, petitions, withdrawals, reinstatements, and other university processes and policies • Utilize advising technologies and student information systems to review records, document interactions, monitor student progress, and maintain accurate advising records • Connect students with academic support services, career development resources, internships, undergraduate research opportunities, study abroad programs, student organizations, and other campus resources • Serve as a liaison between students, academic departments, and campus partners to support student success and address student concerns • Develop advising materials, workshops, presentations, and online resources that enhance student understanding of academic pathways and university requirements • Lead projects within the advising office and ensure smooth operations of the center
(Minimum Qualifications) • Bachelor's degree or an equivalent combination of education and experience • Demonstrated ability to communicate effectively, including verbal, written, listening, and feedback skills • Ability to work independently, meet deadlines, and build effective relationships with students, staff, faculty, and administration • Ability to adapt to changing priorities and maintain sound judgment, professionalism, and composure in stressful situations • Demonstrated sensitivity and respect for individual and cultural differences • Ability to learn UM general education requirements, academic policies, and institutional systems • Demonstrated experience with Microsoft Office suite and current technologies, and ability to learn student information systems and advising technologies Preferred Qualifications
• Experience with academic advising, student services, counseling, coaching, teaching, or related student support work in higher education or adjacent sectors • Experience utilizing student information systems, advising technologies, Banner, or comparable software platforms • Knowledge of current advising best practices and FERPA regulations • Experience supporting students facing academic, financial, personal, or educational barriers to success • Familiarity with curricula, degree requirements, and academic programs within the College of Humanities & Social Sciences and/or the College of Science