Program Manager 3-LDH

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

This position is responsible for managing end-to-end operational performance of Louisiana’s sole Parish Health Unit system, with 64 locations statewide, ensuring efficient, high-quality, and financially sustainable service delivery. This role translates strategic direction from LDH and OPH’s leadership into standardized, high-performing clinic operations, with direct accountability for access, throughput, workforce optimization, patient experience, and revenue cycle execution.

This role serves as the primary operational leader of the clinic system, overseeing regional operations infrastructure, driving performance management, and ensuring consistent execution across all sites.

Eight years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR Six years of full-time work experience in any field plus five years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR A bachelor’s degree plus five years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR An advanced degree or a Juris Doctorate plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here .

Job Duties:

• Direct and oversee operations across parish health units to ensure consistent, efficient, and patient-centered service delivery. • Implement standardized operational models to optimize patient flow, access, scheduling, visit volume, and staffing efficiency. • Establish and enforce system-wide clinical workflows, standard operating procedures (SOPs), and performance expectations. • Support and implement LDH and OPH strategic priorities, including WIC initiatives, through effective planning and project management. • Execute strategic initiatives established by OPH and bureau leadership, including service expansion, consolidation, new care delivery models, and external partnerships. • Lead the operational implementation and expansion of new programs from pilot phases through full-scale delivery. • Develop and submit grant proposals to support program growth, funding, and long-term sustainability. • Oversee contracts and Memoranda of Understanding (MOUs), ensuring compliance with deliverables, timelines, and fiscal requirements. • Approve invoices, monitor contractor performance, and ensure accountability for contractual obligations. • Monitor and analyze legislation, lead policy and procedure revisions to ensure regulatory compliance, and participate in emergency preparedness and response activities while maintaining required LDH, FEMA, and other readiness standards.