Director, Mumbai Middle Office Lead

Job Summary

The Global Trading Operations (GTO) brings together the Global Markets Middle Office Team, In-Country Markets Operations, Markets Reference Data, Markets Trade Control & Supervision and the CoE footprint to foster consistency in client and business face-off across products and geographies.

Reporting to the Head of Markets Middle Office, the successful candidate will lead the India Middle Offices for Markets covering Macro and Credit. The candidate will manage an organisation of 5 employees locally and be accountable for Middle Office procesess/ controls performed by GCC.

The Global Markets Middle Office is a trusted partner to the business and delivers operational efficiency and superior risk management practices, providing critical trade support to Front Office whilst generating data-led actionable insights to drive informed decision-making.

Key services include Trade Capture, Trade Lifecycle Management, Exception Mgmt., Deal Mgmt, Project Mgmt., Risk & Control Governance, T0 Control Performance, Relationship / Stakeholder Mgmt. and Industry Representation.This is a strategic hire and will include a mandate to embed strong & robust operating models, risk & control principles, enact behavioural change and develop a control focussed culture across the organisation, front to back. Middle Office acts as the conduit between many different stakeholders and are a client facing function. Globally, Middle Office is split out across 13 Locations and covers Macro, Credit and Equity products. They are the main point of contact across Front Office and various Operations groups.

Key Responsibilities

Strategy

• Instil effective and robust operating models within Middle Office (MO) incorporating strong risk & control frameworks, clear & concise policies & procedures, and optimal business-as-usual (BAU) processes to ensure alignment with the latest regulatory & industry standards. • Delivery of the MO strategic roadmap, which incorporates principles from the Process & Controls Simplification programme, Re-platforming agenda • Partner with business and COO to continuously provide value add service to drive efficiency and support business growth. • New business enablement and solutions, partner to deliver strategic FM initiatives. • Constantly seek opportunities to improve global consistency, work closely with the Hubs (GCC), Centre of Excellence and other regions to close gaps and standardise processes. • Communicate with clients to solve immediate day to day issues with transactions as well as understand their longer terms needs to shape business decisions in Operations. • Build strong relationship with Hub teams to facilitate efficient communications and speedy resolutions of issues: • Identify and close knowledge gaps within the Hubs through hands on training. • Daily KPI monitoring vs SLA