Receptionist
About this role
Job Overview
The Martin Luther Care Center is looking for a Receptionist to serve as the face of our Skilled Nursing Facility and act as the first point of contact for adult residents, families, visitors and staff. Position is responsible for clerical support to all departments needing assistance and will answer phones and greet visitors and vendors to join us in our vibrant care center location in Bloomington, MN.
This Receptionist support position includes;
• 17 hours per two weeks • Day shift (9am-6pm) • Every other weekend
Martin Luther Care Center, part of the Martin Luther Senior Living Campus is located in East Bloomington, near woodlands/wetlands and along the Minnesota River Bluffs. Managed by Ebenezer, we offer 137 units between our Skilled Nursing, Memory Care and Transitional Care. We have an outstanding team of tenured staff. The only thing missing is YOU! Martin Luther Care Center was named Top Nursing Home and Transitional Care Center by US News and World Reports the past two years.
Responsibilities
• Functions as receptionist for the building: • Greets and provides courteous assistance to visitors, residents, and vendors. • Answers the telephone, takes accurate messages and ensures delivery of message to appropriate person. • Maintains workspace in a clean and orderly way to create the best “first impression” to customers. • Responds to medical, fire, maintenance and security emergencies per building policies and procedures. • Provides clerical support as requested: • May type and send out memos/communications, minutes of meetings, letters, etc. May copy, collate, and file documents. • Submit work orders in TELS to ensure timely response to resident requests. • Copies, collates, files, records/documents as requested. • May be requested to type memos, letters, minutes of meetings, etc. • Schedules and reserves various rooms and Guest Suites within the building. • May order office supplies as needed. • Manages, sorts, distributes building mail and package pickup for residents. • May manage key fob system- entering, deleting key fobs. • Updates building Directories. • May manage and reconcile Petty Cash • Supports sales and marketing department: • Collect information from prospective clients. • May provide tours for prospective clients. • May assist with new move in paperwork/picture/keys
Required Qualifications Preferred Qualifications
• High School Diploma/GED • 1 year related work experience in a related work environment
Benefit Overview