Domestic Transportation Customer Service

Major Duties and Responsibilities

• Ensure smooth and timely freight process flow • Ensure accurate and timely data entry into our operational system • Track and Trace Transcon files and reporting • Ensure accurate and timely client and vendor billing • Ensure delivery of freight and timely clearance when applicable • Interact with customers in arranging their shipments to meet customers service standards • Contribute and maintain good relationships with suppliers • Meet compliance at all times • Network communications, timely responses to emails and requests • Meet KPI standards in accordance with Company policy • 6 months to 1 year related experience and/or training; or equivalent combination of education and experience • Understanding of documentation process a plus • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results • Pro-active, strong organizational skills • Good computer skills (Excel, Word) • Hazardous Materials certification (preferred) • Fluent in English

Expeditors offers excellent benefits

• Paid Vacation, Holiday, Sick Time • Health Plan: Medical, Prescription Drug, Dental and Vision • Life and Long-Term Disability Insurance • 401(k) Retirement Savings Plan (US only) • Employee Stock Purchase Plan • Training and Personnel Development Program • $23-$25 per hour • Hours are either 12-9 M-F and/ or 8-5 weekends • Full time or Part time