Office Manager

The Office Manager (OM) reports directly to the General Manager. This OM manages and directs office and administrative functions. The OM is responsible for maintaining efficiency, complying with policies, controlling costs and other tasks assigned by the General Manager. The OM must have strong leadership, communication and organization skills.

This position operates within broad parameters. The primary goal of this position is to achieve excellence in all facets of office management. Providing the highest quality product safely, effectively and efficiently decreases accidents and errors and increase profits.

Essential Functions:

Environmental and Health & Safety (H&S)

• Ensures safe work practices and equipment are used at all times and that documentation and current practices are in accordance with corporate safety policies, OSHA and other regulatory guidelines. • Communicates and reinforces MRB's position on scrap acceptance in line with Environmental Heath and Safety regulations. • Provides a safe environment for all employees, customers and visitors.

Operational Performance & Best Management Practices

• Manages and supervises office functions to assure General Manager and marketing group receive accurate and timely support. • Maintains daily, weekly, monthly tracking reports for various sales and shipment activities. • Assists in daily scale system applications making sure all policies and procedures are followed and month end close deadlines are met. • Obtains copies of all contracts and agreements. Oversees maintenance of contract system and copies of contracts are provided to legal, risk and scrap accounting as applicable. • Ensures all Certificates of Insurances and Hazardous Waste Forms are maintained and up to date. • Hires and trains office staff when necessary.

Inventory & Quality Control

• Monitors customer service to assure customers are accurately paid, questions or problems are resolved expeditiously, and quality service is provided at all times. • Reviews internal audits, sets procedures and coordinates changes with operations, scale, buyers and office. Updates changes quarterly and yearly.

Internal Control Responsibilities:

Supports the Company's Internal Control process which includes understanding, communicating and complying with defined internal controls as well as suggesting and making modifications to the policies, procedures and controls to better relate to the business. Communicates upward problems in operations, noncompliance with the code of conduct, or other policy violations or illegal actions.