For nearly 50 years, Neighborhood Reinvestment Corporation, a congressionally chartered national nonprofit known as NeighborWorks® America, has strived to make every community safer and more prosperous. Our network of excellence includes nearly 250 nonprofits in every state, the District of Columbia, Puerto Rico, and on Native lands. NeighborWorks offers grant funding, peer exchange, technical assistance, evaluation tools, and access to best-in-class training as the nation's leading trainer of housing and community development professionals. NeighborWorks network organizations build homes and apartments, expanding the supply of affordable housing in every community; provide financial counseling and coaching that increases self-sufficiency; encourage resident leadership; and collaborate with local stakeholders in the areas of health, economic development, employment, and education.
Caring for communities starts with caring for our internal community, our staff. Picture yourself in a collaborative and diverse hybrid environment surrounded by colleagues who challenge, encourage and inspire you. This opportunity offers an impressive total rewards package that includes a 401(k) match of up to 12%, 11 paid holidays, generous leave (including 40 hours of paid volunteer time) and industry-leading benefits. Start your career with NeighborWorks America and take advantage of our Staff Training and Education Program (STEP), designed to support continued learning and professional development. Our benefits are designed to support staff holistically, enabling them to give their best in both work and life.
We are a mission-based organization committed to building a high-performing work culture, guided by the following core values:
• We hold ourselves and each other accountable.
• We act with integrity.
• We lead with curiosity.
• We pursue excellence with courage.
• We respect, honor and celebrate each other.
• We collaborate with purpose.
Work at a Glance: Coordinating Strategy, Operations, and Engagement.
Position Summary:
Provides comprehensive operational, administrative, project management, budget, communications, and strategic support to the Public Policy and Legislative Affairs (PPLA) and Corporate Strategy & Impact (CSI) divisions. The position serves as a key shared resource supporting the Senior Vice Presidents of both divisions and coordinating activities that advance divisional and organizational objectives. Responsibilities include meeting and event management, communications and content management, stakeholder engagement, project coordination, budget administration, planning and reporting and day-to-day operational support. The incumbent works independently to manage multiple priorities, facilitate cross-functional collaboration, and ensure efficient and effective operations across both divisions.
Essential Duties/Responsibilities:
This position provides dedicated support to both the PPLA and CSI divisions. The incumbent is expected to balance priorities across both divisions, work collaboratively with the respective Senior Vice Presidents and staff, and serve as a liaison with internal and external stakeholders to support division and enterprise-wide initiative:
Strategic Planning, Reporting, and Performance Management
• Support the development, implementation, and monitoring of division goals, scorecards, work plans, and performance metrics.
• Track progress against strategic objectives and prepare periodic performance updates.
• Coordinate and prepare reports, presentations, correspondence, and other materials for executive leadership and external stakeholders.
• Assist in the development of reports, submissions, and documentation required by senior leadership, board committees, government entities, or other external partners.
Meeting and Event Planning
• Coordinate and support the planning and execution of in-person, virtual, and hybrid meetings, conferences, advisory council meetings, training events, and special initiatives.
• Manage meeting logistics, agendas, materials, participant communications, and follow-up actions.
• Coordinate with internal and external stakeholders to ensure successful event execution.
• Support team engagement activities, meeting facilitation, and other organizational events as needed.
Communications and Content Management
• Serve as content coordinator and administrator for divisional intranet, website, and other communication platforms.
• Ensure divisional information, documents, and resources remain current and accurate.
• Develop, review, and update internal and external communications, presentations, correspondence, and informational materials.
• Support document management, retention practices, and information governance initiatives.
Stakeholder Relations and Special Initiatives
• Coordinate activities involving internal and external stakeholders, including network organizations, advisory groups, government agencies, congressional staff, industry partners, and other constituent groups as applicable.
• Facilitate outreach efforts and collaborative projects across divisions and partner organizations.
• Provide support for special initiatives, strategic projects, and executive-level priorities.
Budget Administration and Financial Management
• Serve as the division Budget Manager and oversee budget-related activities.
• Manage the division purchase card (P-card) program and monitor expenditures.
• Establish and maintain divisional budgets within NetSuite.
• Track budget performance and prepare budget reports in collaboration with division leadership.
• Assist with budget planning, forecasting, and other financial management activities as required.
Division Operations and Administration
• Ensure smooth division operations and facilitate effective cross-functional collaboration.
• Support compliance with organizational requirements and deadlines, including timesheets, performance management activities, training requirements, scorecards, and routine corporate reporting.
• Serve as a division liaison for organization-wide operational initiatives, technology implementations, and process improvements.
• Collaborate with internal stakeholders to resolve operational, administrative, and technical issues.
Administrative Support
• Provide administrative and operational support to the Senior Vice Presidents and staff in the divisions.
• Coordinate calendars, meetings, travel arrangements, subscriptions, memberships, and office resource needs.
• Prepare correspondence, presentation materials, and meeting documentation.
Perform other duties and special projects as assigned.
Nature of Work Contacts:
NeighborWorks staff, field operations and managers of other divisions to coordinate activities, exchange information for reports and provide directives on behalf of the SVP Staff of NeighborWorks organizations, Congressional staffers, staff of federal agencies and vendors.
Fiscal Responsibilities:
Delegated authority to utilize divisions' purchase card. Processing expenses. Acting as each Division's Budget manager.
Required Minimum Qualifications:
(a) Education: Bachelor's degree in Business Administration, Public Administration, Communications, Management, Organizational Leadership, or a related field; or an equivalent combination of education and experience.
(b) Experience: Three (3) to five (5) years progressively responsible experience in operations management, executive administration, project coordination, budget administration, office management, or a related function. Must have experience supporting senior leaders and managing multiple priorities in a fast-paced environment.
(c) Licenses, Certifications: None specified
(d) Competencies, Knowledge, Skills & Abilities:
• Proficient in Microsoft Office Suite and Adobe.
• Must demonstrate skills in developing reports, presentations, communications, and other materials for management and executive audiences.
• Demonstrated competencies in managing budgets, monitoring expenditures, and maintaining financial records.
• Strong organizational and problem-solving skills and comfort with taking initiative.
• Excellent interpersonal communications.
• Collaborative, team-oriented.
• Highly adaptable, flexible, and able to function well with complex systems and processes.
• Attention to detail.
• Strong writing and editing skills.
• Confidentiality and discretion at high level are required with experience and understanding of the needs and requirements of supporting multiple teams
(e) NeighborWorks America Staff are expected to demonstrate excellence in the following :
• Sensitivity to racial, gender, sexual orientation and cultural differences
• Effective, respectful, and timely communications with internal and external stakeholders
• Listening effectively, seeks and accepts feedback
• Analytic, thoughtful and strategic thinking
• Considering the mission, objectives, and goals of NeighborWorks and demonstrating an understanding of the impact of her/his/their decisions and behavior on the organization
(f) Technology: Microsoft Office Suite; knowledge of or comfort with learning specialized technology systems to support administrative and budget functions, such as NetSuite, Prism, PeopleSoft, etc.
Preferred Qualifications: Experience with project management principles or work towards a PMP certificate also a plus.
Working Conditions:
(a) Travel: up to 5%
(b) Physical/Sensory Demands: High demand, very busy environment with little down time
(c) Hybrid : This role reports into the office 2 days per week.
Salary Range: $80,000- $91,000
The salary offered for the role will be based on a variety of factors, including geographic location, internal equity, and the candidate's qualifications/professional experience.
Special Provisions: N/A
Requisition Close Date: November 13, 2026, 5 p.m. ET
The use of artificial intelligence (AI) tools is strictly prohibited as candidates seeking employment with NeighborWorks America engage in our interview process. Prohibited uses of AI include but are not limited to, drafting and submitting misleading resumes, using or referencing AI-produced answers during any portion of our interview process, or using an AI notetaking tool. Candidates are welcome to take notes, but using AI is not permitted. Prohibited use of AI during the interview process will result in immediate disqualification. In compliance with the American with Disabilities Act, NeighborWorks America will consider reasonable accommodations requested by candidates seeking employment with our organization.
