Manager

Your Opportunity:

Are you a resilient, passionate leader with a commitment to fostering a supportive, inclusive, and high performing work environment? Emergency Health Services – Alberta (EHS) is seeking a Manager, Emergency Health Services to join our team. In this pivotal role, you will lead EHS operations, guide workforce development, and drive innovative strategies to enhance service delivery. As an operations leader, you will champion culture change, promote collaboration, and strengthen relationships with internal and external partners to align EHS operations with organizational strategy. Managers directly influence the experience of paramedics, the effectiveness of frontline operations, and the quality of patient care delivered across the province.

Description:

Working in a multi-disciplinary team, reporting to the Director of EHS Operations, the Manager supports a team of Supervisors who lead front-line healthcare teams. As a culture change leader, you provide direction and oversight to align with EHS’s vision and mission. In this role, you will inspire, coach, and mentor EHS Supervisors and staff, fostering a culture of collaboration, accountability, and growth. You oversee human resource processes such as recruitment, performance management, change initiatives, and return-to-work programs while supporting staff in their professional development and ensuring adherence to organizational protocols and policies. You will coordinate daily operations, develop deployment strategies, and align resources with operational and strategic objectives. Your focus is ensuring safety and excellence in EHS delivery, using data-driven decision-making to monitor and enhance performance while fostering a positive experience for our workforce. You will manage budgets, oversee procurement, and allocate resources effectively to maintain operational efficiency. Promoting a culture of safety, you will ensure compliance with health, safety, and regulatory standards while addressing logistical challenges related to equipment, training, and infrastructure. You will also lead change initiatives to integrate EHS services, enhance workforce performance, and drive transformation. By implementing and managing programs aligned with EHS and organizational goals, you will develop innovative solutions to address complex operational challenges. Building and maintaining collaborative relationships is essential to engage with affiliates, contract service partners, unions, and first responder agencies. Your transparent and respectful communication aligns operations with community needs, strengthening partnerships that support the success of EHS services.

• Transition Company: Emergency Health Services • Classification: Manager • Union: Exempt • Unit and Program: Emergency Health Services Operations • Primary Location: EMS Edmonton Zone • Location Details: As Per Location • Employee Class: Regular Full Time • FTE: 1.00 • Posting End Date: 20-NOV-2026 • Date Available: 04-JAN-2027 • Hours per Shift: 7.75 • Length of Shift in weeks: 8 • Shifts per cycle: 40 • Shift Pattern: Days, Evenings, Weekends, On Call • Days Off: Saturday/Sunday • Minimum Salary: $45.23 • Maximum Salary: $77.51 • Vehicle Requirement: Driver's License, Vehicle Provided Required Qualifications: