General Manager

A t Jersey Mike's, we're more than just a sub shop—we're a team built on great food, great people, and a commitment to our communities.

Since 1956, Jersey Mike's has been serving authentic, fresh sliced subs while creating a culture centered around teamwork, personal growth, and giving back. Our General Managers are the leaders who bring that culture to life every day by developing people, delivering exceptional guest experiences, and driving outstanding restaurant performance.

If you're a passionate leader who enjoys coaching teams, building a positive workplace, and achieving results, we'd love to meet you.

What You'll Do

As a General Manager, you'll be responsible for leading all aspects of your restaurant while creating an environment where both guests and team members thrive.

Your responsibilities include:

• Leading the overall operation and performance of your restaurant • Hiring, training, coaching, and developing a high-performing team • Creating a positive, engaging workplace culture built on teamwork, accountability, and respect • Delivering an exceptional guest experience and ensuring every customer receives a "Sub Above" experience • Driving sales growth while managing labor, food costs, and overall profitability • Ensuring consistent execution of Jersey Mike's standards for food quality, cleanliness, and customer service • Managing inventory, ordering, and cost controls to support restaurant performance • Maintaining compliance with food safety, sanitation, and company operating standards • Developing future leaders by coaching Crew Members, Shift Leaders, and Assistant Managers • Building strong relationships within the local community while representing the Jersey Mike's brand • Analyzing restaurant performance and implementing action plans to achieve operational goals • Partnering with your Regional Manager to continuously improve results and develop your team

What We're Looking For

We're looking for leaders who:

• Have previous restaurant management experience, preferably as a General Manager, Assistant Manager, or multi-unit leader • Have a proven track record of leading high-performing teams • Are passionate about developing and mentoring others • Lead with integrity, accountability, and a positive attitude • Thrive in a fast-paced, guest-focused environment • Understand restaurant financials, including labor, food cost, sales, and profitability • Have strong communication, organizational, and problem-solving skills • Take ownership of results and continuously look for opportunities to improve • Create a culture where team members feel supported, valued, and motivated