Senior Digital Advisor | Wellington

• Fixed Term or Secondment opportunity through to December 2027 • Based at National Office in Wellington

MSD is transforming how we deliver services, creating a welfare system that’s simpler, smarter and centred on people.

Join a talented team delivering one of New Zealand’s most significant transformation programmes and help create better experiences and outcomes for New Zealanders.

About the role | Mō te tūnga

You will join the Digital Content Team within Service Delivery Communications.

The team works across MSD to design, migrate and manage digital content that helps both staff and clients easily find, understand and use information. Our focus includes MSD’s intranet and knowledge base as well as public-facing digital channels, ensuring information is clear, accessible and aligned across the organisation.

The Senior Digital Advisor plays a key role in ensuring good content design and managing content workflows and supporting content delivery across MSD’s digital channels.

You will bring expertise in designing content guides and workflow processes and ideally have experience working on a large platform build or redesign project.

This role is part of a significant programme of work to improve our services. You will use user-centred design, content strategy and evidence to design, write and manage content that is clear, accessible and in plain English.

What you bring | Ōu pūmanawatanga

• Strong capability working with content management systems – particularly Sharepoint and Silverstripe – and content design expertise. • Demonstrated experience designing user-centred content across digital channels, in particular, Sharepoint intranet and knowledge base content. • Understanding of analytics and user research tools to inform design improvements. • Ability to identify opportunities for improvement as well as risks, providing advice on approach. • Strong ability to simplify complex information and write clear, concise plain English that meets accessibility, usability and content design best practice. • Experience managing stakeholder expectations.

What’s in it for you | Nōu te rourou

• Opportunity to work on a significant project to improve services. • Work that makes it easier for staff to support New Zealanders. • Be part of a supportive, inclusive workplace.

Unlock potential. Join MSD.