Operations Manager - 2nd Shift
About this role
ThriftBooks is the world's largest used book retailer! We believe in a workplace where respect for our employees matters, where promoting from within is how we grow, and where safety comes first in all our decisions and planning. At ThriftBooks, your work will help get inexpensive books into the hands of people who need them instead of going into landfill. We strive to create a friendly work environment with high standards of performance and rewards for excellence. We started out small and remember that encouraging people to do their best is how we expanded to our current scale.
If you want to learn about the intersection of technology, innovation, and good old-fashioned teamwork, we might be a good fit for you. Wherever you start in the company, our hope is that is a launching point to higher achievement. At ThriftBooks, your success is up to you.
What You'll Do
• Lead a 2 nd Shift operation of approximately 75+ team members through two department managers in a high-volume processing center • Success in this role is measured through safety performance, productivity, shipping execution, quality, labor efficiency leadership development. (KPI's • Partner with facility leadership to lead continuous improvement initiatives that eliminate waste, improve throughput, and increase quality with reducing operating cost. • Directly manage and develop the Production Manager, Fulfillment Manager, and additional operational leadership. • Build a reliable, engaged team through effective hiring support, coaching, performance management, and accountability. • Through department leaders, ensure customer orders meet shipping deadlines while maintaining quality, productivity, and accuracy expectations. • Use data and floor observations to improve staffing, workflow, labor planning, and team performance. • Drive safety, compliance, forklift support, and a clean, organized warehouse environment. • Partner with HR, safety, maintenance, and other leaders to resolve operational issues and support growth. • Build bench strength by identifying high-potential employees and creating development plans for future leads and managers. • Ensure consistent execution of standard work, training requirements, PPE, powered-equipment procedures, and housekeeping expectations. • Support peak-volume planning and adjust labor, priorities, and workflows as business needs change.
Location: Cockrell Hill area of Dallas, Texas
Salary: $75,000 - $100,000/yr
This range reflects the good-faith hiring base salary range for this position. However, individual salaries are determined by a variety of factors including, but not limited to, business considerations, local market conditions, internal equity, as well as candidate qualifications such as skills, experience, and education/training.