Senior Support Lead
About this role
Job Summary
SAP Basis Administrator- Subject matter expert in SAP basis administration
• 6+ years' experience in the Information Technology Field • 3+ years of relational database design, maintenance, performance tuning, upgrading and administering • 2+ years of SAP HANA database maintenance, performance tuning, upgrading and administering • 5+ years supporting SAP systems in Windows environments • 5+ years SAP Basis core support including transport management, patching, enhancement packages and version upgrades. • Experience implementing and migrating large scale SAP enterprise wide applications and databases to new platforms and versions • Ability in project planning and execution
Key Responsibilities
• Install, manage, monitor, tune & troubleshoot SAP systems and databases in accordance with defined SLAs • Manage & monitor operating systems on all SAP Systems • Provide SAP basis support to other SAP Teams • Work with IT Operations team members to design and implement controls for new technologies, systems & their supporting infrastructure to ensure systems are available and recoverable in accordance with our service level agreements • Availability to work selected weekends to perform off-hours maintenance to ensure our systems are available and secure • Availability to participate in a rotating on-call program for after-hours emergency support
Provide guidance to other SAP Basis/Auths Team members including external contractors
Skill Requirements
Other Requirements
nice to have
• Experience with Active Directory including GPOs • Solution Manager • SAP Certification