IDD Qualified Professional

Overview

The Clinical Supervisor of IDD services is a dynamic position that requires the ability to support a diverse IDD caseload. This position will supervise a team of Direct Support Professionals in the individual’s home, community and/or facilities. The person in the position will be expected to make decisions on a daily basis consistent with the organization's values. The position is typically full time salaried exempt.

Responsibilities

ENSURE SERVICE QUALITY

• Ensure continuity of care for persons served including authorizations, annual documentation to support ongoing maintenance of services • Monitor adherence to plan of care including utilization and service provision • On-site, in-home visitation, depending upon service requirements to ensure

environmental safety and service compliance

• Review service documentation for billing and payroll daily • Communicate proactively with individuals served, family members, and other stakeholders to solicit input and feedback on the quality of care • Document progress and submit documentation in a timely manner based on payer and state requirements. • Monitor and support the safety and well-being of persons served and staff, including crisis response and required documentation • Maintain current knowledge of state and federal regulatory and service requirements

SUPERVISION

• Create individualized supervision plans for staff and update as needed or required • Provide regular, face-to-face supervision per supervision plans and service requirements • Ensure staff are trained in person-specific competencies per service needs • Evaluate performance, provide progressive coaching, including disciplinary action • Coordination of service delivery to include persons served, family members, and staff • Ensuring staff qualifications and competencies are current to provide services • Approval of time documented for payroll and monitoring overall hours worked and employee status changes

PERSON CENTERED SUPPORTS and STAFFING

• Submit requisition for open coverage in iCIMS • Interview screened candidates to determine best match for people served • Coordination of family/recipient interviews • Review and train staff on person specific competencies • Scheduling authorized services for service recipient

SERVICE PLANNING/GOAL DEVELOPMENT

• Participate in collaborative team meetings to support the development of long-term goals and develop short range goals to align with long range goals. • Develop support plan based upon needs, desires and preferences of person served • Ensure plan is current and authorized by payer before service delivery, including all plan components and assessments • Ensure documentation regarding progress towards goals per service requirements • Communicate with the care team to ensure the plan meets the needs of the person served. • Monitor utilization to ensure authorized units meet the person’s needs.