Bistro Supervisor

As a Bistro Supervisor, you take pride in creating a welcoming and enjoyable dining experience for our guests while providing leadership and support to the Bistro team. Your engaging personality, attention to detail, and commitment to exceptional hospitality will help ensure that guests receive quality food, beverages, and service.

In addition to performing daily Bistro Attendant responsibilities, the Bistro Supervisor assists with overseeing Bistro operations, maintaining service standards, training associates, managing inventory, and ensuring a clean, safe, and efficient working environment.

Our Bistro Supervisors make a difference by:

• Demonstrating a positive outlook and outgoing personality. • Leading by example with a team-first attitude. • Paying attention to the smallest details. • Taking initiative and accountability for daily Bistro operations. • Supporting and motivating Bistro associates to deliver exceptional guest service. • Maintaining high standards of cleanliness, food quality, and operational efficiency. • Communicating effectively with associates, management, and guests.

As a Bistro Supervisor, you will:

Guest Service & Daily Bistro Operations

• Welcome guests with genuine care and deliver highly attentive service. • Engage in polite conversation with guests as time allows. • Maintain thorough knowledge of the Bistro's food and beverage menu. • Prepare, cook, and serve food and beverages in accordance with company and brand standards. • Assist with the setup and closing of the Bistro for AM/PM shifts. • Monitor daily Bistro operations to ensure efficient service and guest satisfaction. • Address guest concerns and resolve service-related issues professionally, escalating matters to management when necessary. • Ensure food presentation, portion sizes, and preparation consistently meet established standards.

Supervision & Team Development

• Provide day-to-day guidance and operational support to Bistro Attendants. • Assist management with training new and existing associates on Bistro procedures, food preparation, guest service, and safety requirements. • Monitor associate performance and provide constructive feedback to support operational expectations. • Assist management with coordinating daily assignments and ensuring adequate shift coverage. • Promote teamwork, professionalism, and accountability among Bistro associates. • Communicate associate performance concerns, attendance issues, and operational challenges to management. • Ensure associates are following established company policies, procedures, and brand standards.