Bilingual Staffing Specialist

Bilingual Staffing Specialist / Recruiter (English/Spanish) – Entry-Level Sales & Customer Service

Surge Staffing is seeking a motivated, energetic, and customer-focused Bilingual Staffing Specialist (English/Spanish) to join our growing team. This is a full-time, permanent internal position offering an excellent opportunity for individuals with sales, customer service, recruiting, or business development experience who are looking to build a rewarding career in staffing and workforce solutions.

The ideal candidate is fluent in both English and Spanish , possesses excellent communication skills, and enjoys building relationships with clients, candidates, and employees in a fast-paced environment.

Responsibilities

• Deliver exceptional customer service to clients and temporary employees in both English and Spanish • Recruit, screen, interview, and onboard qualified candidates • Source candidates through job boards, resume databases, referrals, and recruiting platforms • Match candidate skills and experience with client staffing needs • Build and maintain strong relationships with clients and temporary associates • Conduct follow-up calls to ensure employee satisfaction and successful placements • Assist Spanish-speaking applicants and employees throughout the hiring and onboarding process • Generate and develop new business opportunities through sales and networking efforts • Perform client service calls and outside sales visits to maintain and grow business partnerships • Promote Surge Staffing services and identify additional staffing solutions for customers • Support branch operations through administrative and data entry tasks • Assist with employee coaching, performance management, and retention efforts • Resolve employee and client concerns in a professional and timely manner • Support branch growth initiatives and contribute to overall revenue goals

Qualifications

• Fluent in English and Spanish (required) • Minimum of 1 year of sales experience required • High school diploma or equivalent required • Previous experience in recruiting, staffing, human resources, customer service, or business development preferred • Leadership or supervisory experience is a plus • Strong verbal and written communication skills in both English and Spanish • Proficiency with Microsoft Office (Word, Excel, Outlook, and PowerPoint) • Ability to multitask and prioritize in a fast-paced environment • Strong organizational and problem-solving skills • Self-motivated, team-oriented, and results-driven mindset • Reliable transportation and willingness to travel locally to client locations as needed • Professional phone presence and customer-focused attitude