Transportation Specialist

Job Title: Transportation Specialist FLSA Status: Part-Time, Non-Exempt Employee

Department: Outpatient Services Reports to: Clinical Director

Minimum Salary: $23/hour

Position Summary:

The Transportation Specialist provides flexible transportation support for Turning Point’s Partial Hospitalization Program (PHP) and Intensive Outpatient Program (IOP) through Larimer and Weld Counties. This position assists with transportation-related needs as they arise during regular program business hours, helping individuals get to and from services related to PHP and IOP. *Company vehicle provided for transportation of clients.

The ideal candidate has a background in behavioral health or a strong interest in the field, demonstrates professionalism and compassion, and is comfortable working with adolescents who may be experiencing mental health and substance use challenges. This role requires flexibility, reliability, sound judgement, and a commitment to maintaining safety, dignity, and confidentiality of the individuals served.

Key Responsibilities:

• Provide transportation services to individuals attending PHP or IOP throughout Larimer and Weld Counties, as needed. • Maintain availability for PHP on-call transport requests between 7:30am and 5:30pm, Monday through Friday. IOP Monday through Thursday between 3:30pm and 8:00pm. • Respond to transportation requests in a timely, professional, and reliable manner. • Communicate effectively with staff, supervisors, clients and families regarding transportation arrangements and scheduling. • Maintain appropriate professional boundaries and demonstrate a respectful, person-centered approach when interacting with individuals served. • Support a safe and welcoming transportation experience for individuals with diverse behavioral health needs. • Maintain the confidentiality of individual information in accordance with organizational policies and applicable privacy requirements. • Complete required transportation documentation and communicate any concerns, incidents, or changes in transportation needs to the appropriate staff. • Follow organizational policies and procedures, including applicable safety protocols and transportation guidelines.

Complete other duties as assigned.

Qualifications:

• A Bachelor’s degree in a human service field (e.g., Psychology, Social Work, Counseling, Sociology). • Background in behavioral health, mental health, substance use, human services, or a demonstrated interest in working within the behavioral health field. • Must be 21 years of age. • Valid driver’s license and a driving record that meets organizational requirements. • Ability to maintain availability and respond to transportation requests during the designated on-call hours. • Strong communication, interpersonal, and problem-solving skills. Ability to establish rapport and build trust with clients. • Ability to interact professionally, compassionately, with empathy, patience, and cultural sensitivity when working with diverse populations. • Strong organizational skills and the ability to maintain accurate and thorough documentation. • Familiarity with trauma-informed care, person-centered support, and de-escalation principles. • Ability to exercise sound judgement, maintain professional boundaries, and follow established safety procedures.