Head of IT - Skatteguiden

Over one million Danes use Skatteguiden to understand and optimise their taxes. We automate tax tracking, surface deductions people didn't know they had, and give users the insight they need to make better financial decisions. All connected directly to the Danish tax authority. We're an independent company of around 65 people based in Copenhagen, with a 4.7-star rating and a simple mission: make financial insight accessible to everyone, not just those who can afford an accountant.

We're looking for a Head of IT who wants to build something most companies are still only talking about: AI-native IT operations. You'll own our IT function end-to-end, with the mandate, the tools, and the backing to automate as much as you can. If automating IT operations excites you, and you want room to see how far it can go, this is for you.

What you'll build

Most IT functions run on people working through admin consoles and ticket queues. We want ours to run on systems: agents, pipelines and automations that do the work, with you as their architect. Often that means connecting systems yourself: using AI to integrate one tool with another, in a way that's secure and keeps personal data where it belongs.

A few pictures of where this could lead. Which become real, and how, is your call:

- Your team is the agents you build. They handle onboarding, access, devices and support. You decide what they do alone, what needs a human, and how that changes as they earn trust. - IT you just ask. "Maria starts Monday as a data analyst" becomes an identity, licences, groups, an enrolled laptop and Slack access. Within policy, fully logged, and nobody opened an admin console. - No standing access for people or agents. Access is granted when it's needed, justified, logged and removed automatically. Least privilege maintains itself instead of waiting for a quarterly review. - Every agent governed like a colleague. AI is spreading across every team here. Each agent, in engineering and beyond, gets an identity, a scope and a lifecycle, managed as rigorously as people.

What makes this hard is also what makes it worth doing. Our users trust us with their tax and financial data, and that trust is the business. So security and privacy aren't a layer on top of this work; they're the design brief.

An agent with admin rights is a new attack surface, so its permissions must be scoped, time-bound, auditable and visible to our 24/7 security monitoring. AI must never become a path for personal data to leave our control: what a model sees, where it runs and what it retains are decisions you make and defend. And when an agent is unsure, it stops and asks a human.