IT Operations Engineer
About this role
At Viaplay Group, we entertain millions of people every day through our streaming services, radio networks, and TV channels. We believe in the power of content not just as a way of telling stories and touching lives, but also expanding worlds.
We’re looking for the best people to join us on our journey. Right now, we’re searching for a IT Operations Engineer in our Stockholm office – are you ready to hit play on an exciting career change?
The Role
We are looking for an IT Operations Engineer – Microsoft 365, Cloud & Security to join our internal IT team, providing technical expertise across our Microsoft 365, cloud, security and hybrid infrastructure environments.
We operate a hybrid, partner-led IT model, working closely with our outsourced IT provider and SOC while retaining internal technical ownership, governance, and oversight. This is a hands-on role, working with our partners to investigate issues, develop solutions, review configurations, and deliver technical improvements across cloud and on-premises services.
Key Responsibilities
• Act as a technical lead and contributor to IT change and modernisation initiatives, ensuring solutions are secure, supportable and appropriately governed • Provide technical expertise and internal technical ownership across Microsoft 365 and its security capabilities, including Entra ID, Exchange Online, SharePoint Online, OneDrive, Teams, Intune, Defender and Purview • Support the design and evolution of our hybrid IT environment, spanning Azure, Active Directory, servers, networking and connectivity, working in partnership with our outsourced IT provider • Design and improve identity and access controls, including Conditional Access, MFA, PIM, RBAC, and identity governance • Provide technical oversight of security operations and complex technical issues, working with our SOC and IT partners to investigate incidents, resolve problems, remediate issues, and perform root cause analysis. • Drive continuous improvement, automation and technical governance, using technologies such as PowerShell and Microsoft Graph, reviewing supplier proposals and recommendations, and maintaining appropriate technical documentation and standards.
What we’re looking for
We understand you may feel confident ticking certain boxes more than others and that’s why we always keep an open mind in our recruitment process. But, in order to thrive in this role, we do believe you’ll have experience in the following:
• Strong technical knowledge of Microsoft 365 in an enterprise environment, including Entra ID, Intune, Defender, Purview, and Exchange Online • Experience working across hybrid Microsoft environments, spanning Azure, Active Directory, Windows Server, networking, endpoints and cloud infrastructure. • Strong knowledge of identity, authentication and access management across Entra ID and Active Directory • Experience working within an outsourced IT model, providing technical oversight, and working collaboratively with service providers • Strong troubleshooting and problem-solving skills across Microsoft 365, cloud, identity, infrastructure and on-premises technologies.