HVAC Service Technician
About this role
HVAC Service Technician
Location: Forest Hill, MD
Work With Your Handz is partnering with a well-established, ethical residential mechanical contractor in Forest Hill, MD, to find an experienced, service-minded HVAC Service Technician .
Built on a foundation of ethics, empathy, and service, this organization takes pride in educating homeowners through an advisory process rather than relying on high-pressure sales or aggressive upselling. If you are an experienced residential HVAC service technician looking for steady year-round work, excellent hourly pay, newer equipment, and a company culture that completely protects your work-life balance with zero mandatory on-call duties, this is the role for you.
The Opportunity
As an HVAC Service Technician, you will run daily residential diagnostic and maintenance calls across heating, cooling, and heat pump systems. Reporting to the shop each morning to coordinate parts and review the day's route, you will operate independently in the field with a newer, wrapped take-home fleet vehicle.
You will diagnose mechanical and electrical issues accurately, walk homeowners through findings with care, provide clear repair solutions, and perform precision maintenance. Backed by ServiceTitan and an experienced dispatch team, you will have all the operational tools and diagnostic support needed to do the job right the first time.
Responsibilities and Expectations
• Troubleshoot, test, and repair residential split systems, heat pumps, gas/oil furnaces, boilers, ductless mini-splits, and airflow components in full accordance with trade and safety codes. • Perform comprehensive multi-point maintenance inspections, seasonal checkouts, system cleanings, and safety assessments. • Explain diagnostic issues clearly to homeowners, presenting ethical repair and maintenance options using an educational service process rather than aggressive commission-only sales. • Perform voltage, amperage, refrigerant charge, temperature split, and combustion analysis checks; ensure all completed work is thoroughly tested before departure. • Use ServiceTitan on mobile devices to manage daily dispatch, log before-and-after photos, track parts usage, complete invoices, and capture customer sign-offs. • Maintain assigned take-home truck in a clean, professional, and well-organized manner, ensuring standard truck stock and testing meters are protected. • Adhere strictly to company safety standards, OSHA rules, PPE guidelines, and maintain a clean, courteous appearance in customer homes.
Requirements