AI Project Implementation Intern
About this role
Position Overview:
As an AI Project Implementation Intern , you won’t just be supporting day-to-day tasks—you’ll play an active role in improving company-wide efficiency through AI-driven initiatives. You’ll work closely with the product team to help implement tools that streamline internal workflows and enhance the customer experience throughout the company. This is an in-person role based out of our Calgary office, with an internship duration of 4–12 months.
What You'll Do:
• Improve Operational Efficiency: Assist other members of the team in implementing internal process improvements using AI-powered tools and automation • Enable Training at Scale: Help design and implement AI-supported training tools for both customers and internal teams • Collaborate Cross-Functionally: Work with team members to translate business needs into practical solutions
Key Responsibilities :
• Contribute as an active member of cross-functional teams focused on operations, customer experience, and product enablement • Assist in implementing AI-driven tools to improve internal workflows and operational efficiency • Help build and maintain training materials and systems for customers and internal staff • Gather feedback from internal teams and customers to improve tools and processes • Document workflows, processes, and tool usage clearly for internal and external audiences • Track basic metrics to evaluate the effectiveness of new tools and process improvements • Support change management by helping teams adopt new systems and workflows • Follow data privacy, security, and confidentiality standards
Qualifications:
• Currently enrolled in or a recent graduate of a degree in Business, Operations, Information Systems, Computer Science, Engineering, or a related field • Strong interest in operations, process improvement, and using technology to drive efficiency • Familiarity with AI tools, automation platforms, or chatbots is an asset • Strong written and verbal communication skills • Passion for healthcare innovation and improving customer and employee experiences
Why this role is a great fit for you
• Problem Solver: You enjoy breaking down messy processes and making them simpler and more efficient • Tech-Curious: You’re excited about AI and eager to apply new tools in real-world business settings • Self-Starter: You take initiative, ask thoughtful questions, and move projects forward • Organized & Adaptable: You can manage multiple projects and adjust quickly in a fast-paced environment • Clear Communicator: You can explain tools and processes to both technical and non-technical teammates