Tax Assessor - Clerk III

SUMMARY

The Tax Assessor Clerk III is responsible for providing professional, courteous, and accurate assistance to the general public with regard to property tax and motor vehicle inquiries. Contact may be made in person, by mail, email, and telephone communication regarding property tax and motor vehicle inquiries. Works closely with immediate supervisor, exercising limited judgement and carries out duties and responsibilities in accordance with overall guidelines and departmental policies.

REPORTING STRUCTURE

The Tax Assessor Clerk III reports to the Line Supervisor/Branch manager and has no supervisory requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Duties include the following:

• Responsible for providing professional, courteous, and accurate assistance to the general public. Interaction may be in person, via email, written, or telephone communications regarding motor vehicle and property tax inquiries. • Process motor vehicle, commercial registrations, transfer of titles – new, used and salvage; issue timed permits, handicap placards, and/or plates as needed. Issue and exchange plates as required. • Process title and registration received by mail and in person. • Process property tax payments, tax certificates, mobile home escrow, tax collector statements, research accounts and print/reprint property tax receipts and statements. • Answer routine property tax questions and concerns in person and over the telephone. • Verifies proper ownership for various processes. • Ensure the accuracy of funds collected and account for funds collected each day. • Maintain accurate records for all transactions. All records are subject to periodic audit. • Answers phones with professionalism, courtesy and respect, providing general information as requested. • May be assigned to work at any Tax Office location without prior notice. The assignment could be temporary or permanent, based on need. • Ability to sit for extended periods of time while assisting the public with county-related services. • Regular attendance and timeliness at worksite are required. • Always maintain a professional appearance and communication.

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES

• Obtains and records personal information for check endorsement. • Answer routine Motor Vehicle / Property Tax questions in person, telephone, and via email. • Performs other related duties as assigned.

SPECIAL REQUIREMENTS EDUCATION, EXPERIENCE & LICENSES • High School Diploma: some college preferred. • 2 years’ experience in an administrative/clerical role • Possess excellent customer service skills. • Experience dealing with cash preferred. • Basic computer skills and experience with basic office equipment required, including 10-key calculator, multi-line telephone, and copier. • Valid Texas driver’s license with acceptable driving record.