Associate Executive Director

Description

POSITION: Associate Executive Director

REPORTS TO: Executive Director

FLSA : Exempt

OUR MISSION: We are united in our mission to offer seniors an elevated way of life, where comfort, connection, and joy thrive.

POSITION SUMMARY: The Associate Executive Director assists the Executive Director in the overall administration of the community. This position ensures high-quality resident care and services, manages the financial performance of the community, and maintains a positive and collaborative work environment for staff.

ESSENTIAL JOB FUNCTIONS:

• Supports the mission, vision, and goals of the organization, upholding and promoting company culture and vision. • Arranges for coverage for department head job duties during their absence either through delegation or personal completion of duties. • Represents the property in dealing with outside agencies, including governmental agencies. Participates in property surveys (inspections) made by authorized government agencies. • Assist with workplace safety including, but not limited to, active Safety Committee, adherence to all OSHA requirements, proper safety training for all employees, Quality Assurance meetings, Disaster Plan, monthly fire/disaster drills, and management of the workers’ compensation injuries. • Develop and maintain positive relationships with residents, families, and staff. • Participate in the development and implementation of marketing strategies to maintain high occupancy levels. • Attends training and conferences as required. • Assures all training required by the state regulations is completed and documented each year. • Maintains confidentiality of all pertinent personal or health information concerning residents and staff. • Demonstrates an understanding of compliance and ethics program policies and procedures. • Assists with recruiting and interviewing candidates. • Promote a positive work environment that encourages teamwork and professional growth. • Handle resident and family concerns and complaints in a timely and effective manner. • Attends training courses at community and maintains up to date monthly, quarterly, annual training through designated Learning Management System (LMS) • Other duties as assigned, and which relate to the success of the community and the care, comfort, and happiness of our residents.

Requirements

EXPERIENCE, QUALIFICATIONS & SKILLS:

• Preferred a minimum of 3 years’ experience. • Working knowledge of basic technology and electronic documentation. • High level of interpersonal skills to handle sensitive and confidential situations and documentation. • Excellent verbal, oral, and written communication skills. • Must have strong understanding of the English language sufficient to read and write. • Time-management skills. • Ability to pay attention to detail. • Organization skills. • Ability to multitask. • Basic understanding of frequently used computer software and programs, such as Microsoft Office