Claims Representative I, Auto

Company: CGIC Department: Claims Response Centre Employment Type: Regular Full-Time Work Model: Hybrid (2 days in office) Language: English is required, French is an asset. Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That's why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

As the Claims Representative I, Auto, you will investigate, negotiate and settle service claims for the organization. You will contribute to the organization's client service culture through professional interactions with clients and implementing innovative and client centric solutions.

How you will create impact:

• Providing exceptional client service to our customers as an industry leader in client engagement. • Reviewing policy wordings, applying coverages, negotiating and settling service claims. • Investigating and evaluating relevant information to quantify losses and identify opportunities for salvage and subrogation recoveries. • Proactively communicating with clients and stakeholders for efficient, timely, and quality resolution of claims.

How you will succeed:

• You are committed to continuous improvement, in order to grow our business of the future and exceed client expectations. • You execute critical thinking skills to identify problems and are accountable to finding proactive solutions. • Your strong written and verbal communication skills allow you to clearly convey messages. • You collaborate with team members to share knowledge to support your peers.

To join our team:

• You are driven to create an exceptional customer experience. • You thrive in a fast-paced and changing working environment. • You are comfortable with technology and have excellent computer skills. • You have experience in insurance or a related client service focused field. • You have a desire to grow your education by working towards the Chartered Insurance Professional (CIP) designation and Provincial Adjuster Licenses. • Having a post-secondary education in insurance, risk management or a related discipline is an asset.

What you need to know: