Registrar Compliance & Community Outreach Specialist

Be the one who makes a difference!

At Vertex Education we are a team of high achievers, courageous leaders, and passionate believers in changing lives through education. As a purpose-led education services provider, our mission is destined to benefit many and yet it starts with just one person inspired to work together with us to make a memorable and meaningful difference for our clients, schools, students, and communities. Be the one who makes a difference—with us.

The Registrar Compliance & Community Outreach Specialist ensures that every campus operates with excellence in enrollment, attendance, and student records management. Serving as the primary compliance owner for registrar operations, this role provides hands-on support, coaching, and training to campus registrars to ensure accuracy, efficiency, and adherence to state requirements. Through expert system management, data integrity oversight, and family-facing engagement, the Specialist helps families experience a smooth and welcoming enrollment process—advancing Vertex Education’s mission to change lives through education by ensuring every student’s journey begins with a strong, compliant foundation. This position hosts all community events marketing the schools and is responsible for working on all community outreach activities.

ESSENTIAL FUNCTIONS:

Registrar Support & System Oversight:

• Provide daily registrar support and troubleshooting through Zendesk. • Oversee enrollment, placement, and withdrawal workflows in SchoolMint/Avela and PowerSchool. • Review registrar entries for accuracy, compliance, and data integrity across all campuses. • Coordinate the annual enrollment lottery, including registrar training, documentation, and state-aligned preparation guides.

Attendance, Records Management & Compliance:

• Conduct attendance reconciliations, audits, and compliance reviews to ensure accuracy and readiness for state audits. • Oversee cumulative files, transcripts, and student record storage in compliance with state law. • Coordinate withdrawal file processing, retention/promotion documentation, and file storage. • Maintain and update SOPs to ensure ongoing compliance and audit preparedness.

Registrar Coaching, Development & Hiring Support:

• Coach and mentor registrars to ensure compliance, accuracy, and consistency across all campuses. • Deliver training and one-on-one mentoring on enrollment workflows, attendance reconciliation, and records management. • Provide escalation support for complex enrollment or data issues and guide registrars toward resolution. • Participate in registrar interviews and provide recommendations during the hiring process.