Team Member

Description

La La Land Cafe is more than just a coffee shop - it is a movement dedicated to spreading kindness, positivity, and inclusivity. Our mission is to make every guest feel valued and uplifted by creating a space filled with warmth and genuine human connection. We believe in fostering a community where everyone feels welcome, and our commitment to exceptional service reflects this goal. We’re seeking passionate, enthusiastic Team Members to join us and help spread our message.

As a Team Member, you will play a vital role in ensuring an exceptional customer experience by preparing high-quality beverages, maintaining cleanliness, and supporting food preparation. This position requires attention to detail, teamwork, and a commitment to excellent service.

Primary Responsibilities:

• Beverage Preparation • Greet customers and provide outstanding customer services • Craft high-quality espresso-based drinks, teas, and specialty beverages • Ensure consistency in drink preparation following company recipes and standards • Maintain cleanliness and organization of the coffee station • Receive and process payments via credit card • Store Cleanliness & Maintenance • Clean and sanitize counters, equipment, and customer areas throughout the shift • Sweep and mop to maintain a clean space for guest • Ensure proper upkeep of workstations, utensils, and storage areas • Follow health and safety guidelines for food handling

Secondary Responsibilities:

• Serve and prepare food, avocado toast, pastries and muffins • Prepare avocado toast and other light food items following company recipes • Ensure food quality and freshness while maintaining cleanliness standards • Assist with general cleaning, including taking out trash and maintaining store hygiene • Restock ingredients and supplies as needed • Support other team members to ensure smooth store operations • Deliver food and drink orders from the counter to customers promptly and accurately • Assist with restocking supplies (cups, lids, milk, pastries, condiments, etc.) • Keep the front-of-house and back-of-house areas clean and organized • Clear and wipe down tables, return dishes to the kitchen, and reset dining areas • Support baristas and kitchen staff during peak hours • Help manage to-go and delivery orders as needed

Requirements

• High school diploma: relevant training is a plus • A naturally positive attitude and a genuine love for connecting with people • Previous work experience as a Barista or Customer Service • Knowledge of sanitation regulations • Basic math skills • Ability to gauge customers’ preferences • Excellent communication skills • Flexibility to work various shifts, holidays and weekends • Food handler certification