Field Service Technician- Chicago, Illinois
About this role
Description
***THIS IS A POSITION WITH TRAVEL, Chicago, Illinois ***
About Us:
LayerZero Power Systems Inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the data center (our main focus), financial, computer service provision, and semiconductor manufacturing sectors LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers.
Position Description: Field Service Technician
LayerZero Power Systems, Inc. is seeking a skilled and safety-focused Field Service Technician to support our advanced power distribution equipment. This role involves both on-site and remote service, ensuring the reliability and performance of our systems. The ideal candidate will have strong electrical troubleshooting abilities, a commitment to safety, and a customer-first mindset.
Requirements
PRIMARY DUTIES:
This position includes the following primary duties:
• Perform startup, commissioning, service, and preventive maintenance on LayerZero equipment: • Static transfer switches • Power distribution equipment • Remote power panels • Provide customer support while on site and via email and phone • Maintain timely and detailed service records in the LayerZero system • Provide emergency response for critical incidents • Regularly scheduled time slots for 1-844-855-5977 LayerZero 24/7 incident response
Experience & Skills:
• Service experience with electric power systems – Required. • Electrical and electronic troubleshooting skills – Required. • Ability to read diagrams and schematics – Required. • Familiarity with programming printed circuit boards via PC based programs – Required. • Safety awareness and electrical PPE knowledge – Required. • Electronics or electrical training from military service – Preferred. • Clean driving record – Required.
Education:
• Associate degree in electrical field – Preferred. • Military training in electronics or electrical systems