Customer Service Representative
About this role
Canada
This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship.
Location:
11311 99 St, Grand Prairie, Alberta T8V 2H6 Canada
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is “Hire Fast, Pay Fast." You can start today and get paid today! Schedule a hands-on working interview and get paid for it. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
• Paid holidays, vacation, and sick days, if eligible • Career stability • Gym Reimbursement Program, if eligible • Opportunities for advancement • Valuable on-the-job training • Complete Benefit Plan, if eligible • RRSP payroll deduction plan • Deferred profit-sharing plan, if eligible • You Matter Program (EAP) • Mindset App Program • Wellness Programs • Discounts on Apple products, Dell computers, hotels, and more
Customer Service Representative Responsibilities:
• Assist customers inside and outside a U-Haul center with U-Haul products and services. • Use smartphone-based U-Scan technology to manage rentals and inventory. • Move and hook up U-Haul trucks and trailers. • Clean and inspect equipment on the lot including checking fluid levels. • Answer questions and educate customers regarding products and services. • Prepare rental invoices and accept equipment returned from rental. • Install hitches and trailer wiring. • Fill propane (certification offered through U-Haul upon employment) • Drive a forklift (certification offered through U-Haul upon employment) • Other duties as assigned • Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
• Valid driver’s license and ability to maintain a good driving record • High school diploma or equivalent