Instructional Designer

Overview

As an Instructional Designer , you will be responsible for developing and implementing a comprehensive onboarding and training program in support of our Federal client. You will work as part of a cross-functional team—including designers and technical experts—engaging with stakeholders and end-users to develop an effective approach and ensure adoption of new systems and processes.

Contributions

• Outline and understand end users to create training appropriate to meet their diverse needs • Analyze existing training materials and business processes to identify learning gaps/needs and opportunities for improvement • Research appropriate learning content and coordinate with Subject Matter Experts to structure learning paths • Develop interactive and engaging training materials using a variety of modalities (videos, user guides, gamified learning, etc.) with learner theories in mind (ADDIE, Bloom’s, SAM, etc.) to create dynamic learning experiences • Determine utilization of knowledge checks and compliance tracking • Lead the training development and delivery • Establish metrics and measure user adoption • Facilitate learning management system administration, usage, and develop feedback loop for enhancement • Consider long-term governance for sustaining training programs and materials

Qualifications

• Ability to obtain a U.S. government Public Trust Security Clearance • 4+ years of experience in Education, Training, HR, or related field • Thorough knowledge of the full training life cycle and demonstrated ability to develop and implement • Knowledge of contemporary learning management software platforms • Experience with traditional and modern training methods, tools, and techniques • Ability to convey complex information in a way that people understand • Experience collaborating within a multi-disciplinary delivery team including UX/UI designers, technologists, data scientists, engineers, solution architects, and change managers • A collaborative nature with excellent written communication and presentation skills • Familiarity with Design Thinking and a natural curiosity for solving problems coupled with strong analytical skills • Experience working in a project-based environment • Proficiency in MS Office and in database software • Bachelor’s degree and 7+ total years of experience or equivalent experience in Training and Instructional Design and education • Must be able to travel across US (10%)

Bonus Points

• Previous work experience in or with the federal government • Previous work experience as a consultant • Experience working with Salesforce