AI Customer Growth Manager
About this role
About Bask Health
Bask is the best Telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform.
With hundreds of features to meet the unique needs of Telehealth, we put all the tools in our customers' hands for success.
We are a rapidly growing startup, and we work with care and intention to create a high-performance company with the following in mind:
• Speed Wins. Make decisions, move quickly, and know that if things go wrong, it's okay for you and the company. • Intuition, Then Data. We're a data-driven company. We start with our instincts and then use data to validate our decisions and improve. • Miles, Not Inches. Thinking small is a self-fulfilling prophecy. Favor bold ideas over incremental changes. • Customer-Obsession. We are obsessed with helping all our customers launch multi-billion-dollar companies with ease. We accomplish this by knowing our customers incredibly well and finding ways to make their businesses better. • Ownership & Accountability, Together. We embody a culture of extreme ownership, accountability, and teamwork. We count on every team member to take responsibility for their work, embrace a proactive mindset to overcome challenges, and work together to achieve our collective success.
About the Role
Customer Growth at Bask Health is AI-first, data-driven, and focused on helping our customers scale successful Telehealth businesses.
We're looking for an AI Customer Growth Manager who combines commercial experience, an entrepreneurial mindset, and hands-on AI proficiency to identify new revenue opportunities and drive measurable account growth.
Unlike a traditional Customer Success role, this position focuses primarily on growing existing customer accounts through strategic expansion, upselling, cross-selling, and increased platform utilization.
You'll use AI tools, customer data, and market insights to uncover growth opportunities, develop targeted expansion strategies, and help customers maximize their business potential through Bask.
We're looking for someone who is comfortable owning growth targets, managing expansion opportunities, and turning data-driven insights into measurable business results.
What You'll Do
Customer Growth & Revenue Expansion