STORE MANAGER
About this role
Position Purpose
Overall responsibility for operating the store at maximum sales and profit with the Company policies and procedures.
Job Scope
Store Manager is expected to work the number of hours necessary to successfully operate the store within the guidelines of policies and procedures and the additional requirement of his/her supervisors. A typical workweek is 48 to 52 hours in shopping center stores and 45 hours per week minimum in downtown locations. The number of hours worked should be reported on the time sheet, exactly as worked. Any vacation, sick leave, bereavement or any other absences should have prior approval by the District Manager with supporting personnel status mailed to the Personnel Department. Store Manager should submit monthly and weekly schedule to the District Manager in writing, mailed to the District Manager each week so that it is received no later than Saturday prior to the beginning of the workweek. Any deviation from this schedule should have prior approval of the District Manager.
Essential Functions
1) To maintain an outgoing and enthusiastic rapport with store customers, providing good service and all possible assistance.
2) To successfully complete the Management Training Program.
3) To employ and properly train a qualified Assistant Manager, with the advice and approval of the District Manager.
4) Employment and training other store personnel with the assistance of Assistant manager and the advice and approval of District Manager.
5) To obtain the advice of your District Manager on any personnel or operational problems or opportunities. In the absence of the District Manager, you would consult with the Regional Vice-President. In the absence of the District Manager and Regional Vice-President, you will contact the Senior Vice-President of Store Operations.
6) Control of inventory shrinkage to within 2.5% of annual sales. Any inventory shrinkage of over 3.5%, two consecutive, or with 5% or more will result in disciplinary action up to and possibly including termination.
7) To maintain a Shrink Check Test score of 80 or above. Any Shrink check Test below 80 will result in disciplinary action up to and possible including termination.
8) Enforcement of Company Safety Policies.
9) To maintain a good relationship with all area law enforcement agencies and to continually solicit their assistance in security matters concerning the store.