Event Coordinator
About this role
Event Coordinator
Location: Walter E . Washington Convention Center, Washington DC
Employment Type: Full-Time
Work Style: On-Site Only
Pay Rate: $25/hr
Join the Team Powering the Nation's Biggest Events
At Smart City Networks, we don't just support technology-we power the connections that make the biggest events in the country possible. For more than 40 years, we've been the behind-the-scenes technology partner for convention centers, trade shows, and conferences-supporting over 3,000 events annually, from Fortune 500 product launches to global political summits.
With a national footprint and a team of more than 250 professionals, we provide the infrastructure and services that keep conversations going-securely, reliably, and at scale
About the Role
As an Event Coordinator, you'll be the go-to person to make sure our clients' tech needs are met before, during, and after their events. You'll work closely with show management, site teams, and major customers to ensure everything runs smoothly and professionally.
What You'll Do
• Coordinating sales and service activities with show and site teams • Consulting with clients to understand their Internet and Telephony needs • Attending planning visits and pre-conference meetings • Researching past event history and building detailed quotes • Keeping orders updated in our system and communicating changes • Sharing event details with internal teams to ensure smooth execution • Handling billing, resolving issues, and suggesting additional services • Using our proprietary software to manage customer interactions • Supporting customer service staff and responding to inquiries • Explaining our products and services clearly and confidently • Training junior staff and assisting managers when needed • Preparing show site reports and collaborating across departments • Occasionally working evenings and weekends when events are live • Taking on additional duties as needed
What You'll Bring
• Proficiency in Microsoft Office (especially Outlook, Word, and Excel) • Strong organizational habits and attention to detail • Ability to juggle multiple tasks while staying calm and professional • A polished, confident presence and great communication skills • Familiarity with telecom and network services is a plus • A quick learner who adapts easily to changing needs • High school diploma required; bachelor's degree preferred • Experience in the tradeshow or telecommunications industry is a bonus • Ability to work varied schedules based on event hours, including weekends, holidays and evenings.