Recovery Support Specialist - Crisis Response - Pekin

Overview

The Certified Recovery Support Specialist (CRSS) provides experience, education and professional services to assist and support individuals in developing and/or maintaining recovery-oriented, wellness-focused lifestyles. Qualifications

Certification & Licensure Requirements

• Certified Peer Recovery Specialist (CPRS) within 3 years - Illinois Alcohol and Other Drug Abuse Professional Certification Association (IAODAPCA) • Narcan training in the first month of hire

Experience Requirements

• Lived experience in Recovery

Other Requirements

Required English Skills Advanced reading skills Advanced writing skills Advanced oral skills Communication Skills Ability to respond appropriately to customer/co-worker Interaction with a wide variety of people Maintain confidential information Ability to communicate only the facts to recipients or to decline to reveal information Ability to project a professional, friendly, helpful demeanor Computer Skills Basic computer knowledge: Uses word processing, spreadsheet, e-mail application, and web browser. Comfortable within a Windows OS and learning new applications.

Responsibilities

• Ensures Patients receive comprehensive services: Identification of patient into services, assessment, discharge planning, and other aspects of warm handoff. • Ability to provide advocacy, education, recovery and wellness support. • Is knowledgeable and capable of working with patients who present in crisis and therapeutic intervention. Identifying patient need for services and use identified evidence-based approach. • Is able to engage patients within the living room process. • Ability to establish a collaborative relationship with the patient, provide practical and personalized support for entering and adhering to discharge planning • Assist in creation of recovery planning • Facilitate discharge planning. Documents all Discharge Planning components accurately in EMR. • Ensuring that patient receives support and motivation to engage in and adhere to ongoing treatment. • Provides that all patient contact and interaction is based upon inherent dignity, individuality, culture and beliefs of each patient. Patient care is provided in a compassionate, humane, and non-enabling manner. • Participates in interdisciplinary clinical staffing or ensures pertinent information is provided to team • Demonstrates Motivational Interviewing skills when working with patients. • Provide continuum of care/follow up care to patients. • Be available after discharge to deliver recovery support, as needed. • Ability to bridge care with insurance correlated community services • Provide follow up instructions, appointments, and coordination for discharge planning. • Provide detailed communication to receptive discharge providers to ensure warm handoff in the care coordination process. • Ability to identify barriers to transportation and assist with getting patient transportation to appointments • Provide ongoing recovery support service to ensure patient arrives and is engaged by intake staff, and ensure that patient remains engaged in treatment overtime – helping the patient navigate stages of change and practical considerations. • Work with insurance provided transportation programs to ensure transportation. • Is knowledgeable in understanding of addiction, signs of overdose, family dynamic, and administration of naloxone products. • Ability to educate patient and family in opiate use and administration of naloxone products. • Ability to provide consultation with patient, family, insurance provider, and treatment providers to confirm recommended course of treatment is covered and/or affordable. • Collaborates with Care Team to ensure documentation is present to supports warm hand off. • Assist with documentation in EMR to support quality initiatives. • Assist with audits for medical necessity documents as requested. • Working knowledge of computer operating systems. • Participates in in-service and competency training. • Meets compliance standards for all documentation. • Complies with all Company and Department Policies and Procedures.