Director Organizational Development

The Director of Organizational Development is responsible for leading the enterprise talent and development strategy to strengthen organizational capability, leadership effectiveness, and employee performance. This role designs and executes scalable organizational development, leadership, and training initiatives that align with business strategy and drive measurable outcomes in engagement, retention, and productivity.

As a strategic partner to senior leadership, this role provides expertise in talent planning, leadership development, organizational effectiveness, and change management. The Director integrates development programs, communication strategies, and HR technology to build a high-performing, growth-oriented organization.

Key Responsibilities

Talent Strategy & Organizational Development

• Own and lead the enterprise talent and organizational development strategy, including philosophy, multi-year roadmap, and supporting initiatives aligned to business goals • Partner with senior leaders to identify organizational capability gaps and design targeted solutions to enhance leadership effectiveness and workforce performance • Lead succession planning and talent review processes; build leadership pipelines and accelerate development of high-potential talent • Design and implement leadership development programs, including coaching, assessments, and structured learning experiences • Integrate behavioral competencies across the employee lifecycle, including hiring, onboarding, performance management, development, and retention • Develop and manage career development frameworks that support internal mobility and long-term talent growth

Training & Leadership Development

• Lead the training and organizational development function; establish strategy and deliver programs that enable employees to perform at a high level • Conduct enterprise training and development needs assessments; design solutions that enhance employee performance and organizational effectiveness • Design, implement, and evaluate training programs across all levels of the organization, including leadership, frontline, and technical capabilities • Administer leadership assessments and design programs that reinforce continuous learning and development • Facilitate tailored development programs to address specific team, leadership, or organizational needs • Drive ongoing improvement of training methods, leveraging multimedia platforms and innovative learning approaches

Organizational Effectiveness & Change Management

• Serve as a strategic advisor to leadership on organizational design, workforce planning, and change management initiatives • Lead and support enterprise change initiatives, including communication strategies, coaching, and adoption plans • Apply organizational assessment methodologies to diagnose issues and design targeted interventions to improve performance • Identify organizational risks (e.g., culture, morale, retention, productivity) and develop mitigation strategies • Lead or support cross-functional initiatives aimed at improving workforce performance and customer outcomes