Mobile Tire Technician
About this role
Overview
Mobile Tire Technician
Employment Type: Full-Time Location: New Castle, DE Department: Mobile Tire Installation Schedule: Minimum 40-hour work week
Pay Range: $20/hr–$24/hr, based on relevant experience
About the Role
Tire Rack is seeking motivated, customer-focused Mobile Tire Technicians who want to help change the way tires are purchased and installed. In this role, you'll spend your day in one of our custom-equipped mobile installation vans, traveling to customers' homes and workplaces to provide convenient, professional tire services.
Each customer appointment is scheduled in advance, with their tires already purchased and loaded into your van for service. You'll work directly with customers, perform high-quality tire installations and services, and deliver the exceptional experience they expect from Tire Rack.
We'll provide the tools and training you need to succeed, including a one-week paid training program, a mobile installation van, professional tools, and touchless tire-changing equipment. This is an opportunity to build your technical skills, work independently in the field, and develop a rewarding career while providing a service that gives our customers more time to do the things they enjoy.
What You'll Do
Tire Installation & Service
• Perform tire services, including mounting and balancing tires, installations, and tire repairs. • Use professional tire service tools and touchless tire-changing equipment to complete services safely and efficiently. • Conduct proper safety checks during every tire installation. • Follow Tire Rack mobile installation policies, procedures, and safety standards on every appointment. • Maintain a high standard of workmanship and ensure services are completed correctly and professionally.
Mobile Service & Driving
• Load and prepare the mobile installation van for scheduled customer appointments. • Safely and professionally drive the mobile installation van to and from customer homes and workplaces. • Maintain the organization, cleanliness, and readiness of the mobile installation van and equipment. • Manage scheduled appointments efficiently while maintaining safety and service standards.
Customer Experience
• Greet customers professionally at their home or workplace and explain the tire installation process. • Answer customer questions and provide clear, helpful information throughout the appointment. • Deliver an outstanding customer experience during every interaction. • Ensure customer satisfaction with each completed service.