Certified Medical Assistant - Plastics & Reconstructive Surgery
About this role
What We Offer
Certified Medical Assistant
Novant Health Plastics & Reconstructive Surgery - Asheville
Schedule: Monday-Friday, 8:00am-5:00pm
Join the team at Novant Health Plastics & Reconstructive Surgery in Asheville, where you'll play a key role supporting both the administrative and clinical operations of a busy specialty practice. This position is ideal for a Certified Medical Assistant who enjoys variety, thrives in a fast-paced environment, and is comfortable balancing patient-facing clerical responsibilities with hands-on clinical support.
In this role, you'll spend a significant portion of your day supporting front-office operations, including answering phones, scheduling appointments, coordinating patient communications, assisting with insurance authorizations, and ensuring a seamless patient experience. You'll also provide clinical support as needed, including rooming patients, obtaining vital signs, preparing patients for visits and procedures, and performing phlebotomy.
Why Novant Health?
• Support experienced providers delivering advanced plastic and reconstructive care • Build meaningful relationships with patients throughout their treatment and recovery • Work in a collaborative, team-focused environment dedicated to exceptional outcomes • Be part of an organization that values diversity, inclusion, and professional growth
Why Novant Health?
• Be part of a collaborative, patient-centered specialty practice • Develop skills beyond traditional clinical responsibilities through cross-training opportunities • Work alongside experienced providers delivering reconstructive and cosmetic care • Enjoy a supportive culture focused on teamwork, growth, and exceptional patient experiences
If you're looking for a role that combines strong patient interaction, administrative coordination, and clinical support, we'd love to hear from you.
What You'll Do
• Answer and manage incoming patient calls with professionalism and compassion • Schedule appointments and coordinate follow-up care • Learn and assist with insurance authorizations and referral processes • Support patient registration, documentation, and administrative workflows • Room patients and collect medical histories and vital signs • Perform blood draws and other clinical duties as needed • Collaborate closely with providers and teammates to ensure efficient clinic operations • Deliver a remarkable patient experience during every interaction