Solutions Architect – Technical Pre-Sales

What we need

Brady is seeking a Solution Architect to provide technical pre-sales support and assist in the sale of Brady solutions to meet customer requirements. This role serves as a trusted advisor to customers, partners, and internal teams by providing technical expertise, delivering solution demonstrations, supporting business growth initiatives, and helping customers realize the value of Brady's portfolio.

The ideal candidate combines strong technical knowledge with excellent customer-facing skills and experience within the AIDC industry.

What you'll be doing

• Provide pre-sales technical support to customers and assist in the sale of all Safety and Productivity Solutions products and services to meet customer requirements. • Use broad subject matter expertise to influence customers toward solutions. • Provide both external and internal consultations and will help teams develop and maintain the right product messaging, customer support and training. • Continually stay informed and educated with all knowledge-based skills required to present, explain and implement products and solutions. • Foster cross-functional alignment to customer needs. • Participate in pursuit strategy planning and customer negotiations. • Full project management responsibility for preparing and presenting necessary technical demonstrations / pilot installations with all associated collateral and documentation, will also recommend best fit product and solution. • Consult prospective users on product capability. • Provide valuable input for product development. • Take leadership in internal and external initiatives to help grow the business. • Develop training plans in alignment with the Pre-Sales Leader, to ensure that all assigned partners have the right knowledge to propose and support the portfolio and acquire skills aligned with company standards. • Have a stewardship approach when customers report technical issues. • Act as escalation gateway to Engineering for Technical Support, Product Change Requests and Engineering Work Requests. • Develop and maintain strong relationships with the technical teams at customers and partners, always positioning the company in a competitive and market leading manner, positively influencing sales revenue for the assigned region, while supporting resolution of customer technical issues. Grow relationships by becoming a trusted advisor. • Continually build knowledge on competitor products and services and be able to outline the advantages and disadvantages against the competition. • Continually capture and update the CRM system with Customer Visits, Training Events, Marketing Events, Technical Profile and Projects for opportunities created by the Sales organization.

How Brady will support your success