Branch Manager Trainee

Base Salary Range

USD $22.60 - USD $22.60 /Hr. Join Mariner Finance!

Base + Incentive:

This role is eligible for a competitive monthly incentive based on individual and company performance.

The base salary offered within the posted range will be determined based on a variety of job-related factors, including relevant skills, qualifications, experience, and internal equity.

Since 1927, the Mariner Finance family of companies has provided customers with creative, flexible, and convenient lending options. Headquartered in Baltimore, Mariner Finance operates coast-to-coast with physical locations in over half the states. With a growing number of employees, superior customer service remains the cornerstone of our business, and we pride ourselves in delivering a variety of loans with an enhanced focus on exceptional service. We work with customers to find options that are beneficial to their specific needs, which is why we are recognized by our customers as one of the community’s consumer finance companies of choice.

Benefits:

For information regarding our benefits, please visit: https://www.marinerfinance.com/careers/benefits/

All full time employees are provided with a generous benefits package in addition to their monetary compensation. Learn more about it today.

Job Details

Responsibilities and Duties:

• Provide quality service to existing and prospective customers seeking loans. • Achieve consistent results and meet expected individual and branch goals related to the sale of company products and services. • Exercise lending authority when reviewing and approving applications and use product knowledge in offering loan solutions that meet customer needs. • Take initiative in learning the lending and collection job functions and duties of all branch personnel during the Branch Manager Training Program. • Assist management in proactive daily task assignment to ensure branch is structured to provide quality customer service level. • Manage approval of exceptions to policy as authorized by management based on the nature of exception, retention needs, and related factors. Use problem-solving skills to resolve product, service, and policy-related obstacles for customer. • Act proactively in the retention and maintenance of existing accounts by placing inside sales calls to help develop awareness of other products and services. • Assist Branch Manager in the management of multiple priorities with existing and potential customers, initiate contact with customers to acquire additional financial information, complete reports, and communicate/resolve problem situations. • Exercise authority to ensure policies and procedures are met when monitoring/approving monthly expenses using annual business plan. Assist manager in review of branch income statement and implementing action plans based on analysis. • In manager’s absence, provide leadership to branch team and coordinate functions and daily operational issues through communication with the District Manager/AVP. • Perform relief assignments in other markets across the organization to practice and demonstrate learned skills. • May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service. Other functions include but are not limited to: collecting payments, completing and processing loan applications, contacting customers for late payments, cashiering, answering phone, photocopying, filing, etc.