National Sales Coach

Role Overview

The National Sales Director is responsible for developing and executing the enterprise-wide sales training, coaching, and development strategy across Infinity Home Services.

This role owns the creation and continuous improvement of sales training curricula, new-hire onboarding programs, coaching frameworks, and ongoing development initiatives that reinforce the IHS Selling Way and strengthen sales performance across all brands. Working closely with Regional and Brand Leadership, this individual identifies opportunities to improve selling behaviors, develops scalable training solutions, and equips Sales Leaders with the tools and capabilities needed to effectively coach and develop their teams.

This position also serves as a key business partner in the development, implementation, and ongoing optimization of sales enablement technology, including the Digital Selling Tool (DST) and sales coaching platforms. The role ensures technology aligns with the IHS Selling Way, supports real-world field execution, and is successfully adopted by Project Advisors and Sales Leaders.

Through sales performance data, field observations, technology insights, and emerging best practices, this individual continuously evaluates the effectiveness of sales development programs and identifies opportunities to improve execution and results.

The ultimate objective is to build and sustain a high-performing sales organization through effective training, consistent coaching, technology enablement, and measurable improvements in sales performance.

Key Responsibilities

IHS Selling Way Leadership: Serve as a champion and practitioner of the IHS Selling Way, consistently demonstrating its philosophy, principles, and expected selling behaviors. Reinforce a customer-first approach that builds trust, creates value, and drives sales performance.

National Sales Development Strategy: Develop and execute the enterprise-wide sales training, coaching, and development strategy to strengthen selling capabilities and drive consistent performance across all IHS brands.

Training Curriculum & Content: Own the creation, maintenance, and continuous improvement of IHS Selling Way training programs, including learning modules, facilitator guides, role plays, assessments, and supporting resources.

New-Hire Onboarding: Design and manage a scalable onboarding and certification program that ensures new Project Advisors understand, embrace, and can effectively execute the IHS Selling Way.