Data & Systems Specialist

Accountabilities You will support the organization's data infrastructure and digital operations by maintaining system reliability, improving data quality, developing integrations, and delivering actionable insights to internal teams.

Data Management & Quality

• Maintain data quality, consistency, completeness, and reliability across organizational systems. • Perform data cleaning, validation, transformation, deduplication, and reconciliation. • Manage data imports, exports, migrations, and bulk updates. • Identify data quality issues and collaborate with relevant stakeholders to resolve root causes. • Support the implementation of data standards, structures, and governance practices. • Handle confidential and sensitive information in accordance with security requirements and organizational policies.

Data Systems & CRM Administration

• Support the administration and effective use of key platforms, including Salesforce CRM, Mailchimp, registration and selection systems, and related tools. • Configure and maintain system fields, forms, workflows, reports, and user views. • Assist internal users with data-related questions, troubleshooting, and platform adoption. • Investigate system issues, identify root causes, and implement appropriate solutions. • Conduct testing and quality assurance when systems, workflows, or integrations are introduced or updated. • Maintain technical documentation and contribute to internal user training.

Integrations & Automation

• Build, maintain, monitor, and troubleshoot integrations and automated workflows between platforms. • Work with REST APIs, webhooks, automation platforms, and related integration technologies. • Map, transform, and synchronize data across different systems and structures. • Monitor automated processes and investigate failures, inconsistencies, or unexpected results. • Identify repetitive processes that could be simplified or improved through automation. • Collaborate with technical leadership to implement scalable, maintainable solutions.

Reporting & Business Intelligence

• Develop and maintain reports, dashboards, and data visualizations for internal teams and organizational leadership. • Produce accurate and timely ad hoc reports using organizational data systems. • Extract, validate, and analyze data using SQL, spreadsheets, CRM reporting tools, and other analytical technologies. • Maintain consistent reporting definitions and ensure the accuracy of performance metrics. • Help non-technical stakeholders interpret data and turn findings into actionable insights.