Engineering Manager, Salesforce

Accountabilities • Lead, coach, and develop a team of Salesforce engineers and administrators through performance management, career development, mentoring, recruitment, and onboarding.

• Collaborate with platform operations and Salesforce architecture teams to prioritize initiatives, manage team capacity, and ensure predictable delivery. • Maintain an active technical contribution, dedicating approximately 25% of a typical engineering cycle to hands-on development. • Partner with business stakeholders across Customer Care, Operations, Finance, Product, and leadership to understand requirements and deliver scalable Salesforce solutions. • Establish and promote engineering best practices, including code reviews, automated testing, source-driven development, and technical documentation. • Improve platform stability, performance, and maintainability while identifying and reducing technical debt. • Act as an escalation point for technical incidents, facilitate blameless postmortems, and drive continuous improvement. • Ensure that team priorities, workloads, deliverables, and progress are clearly documented, tracked, and communicated.

Requirements:

• 7+ years of professional software engineering experience, including substantial hands-on development experience. • 4+ years of experience managing Salesforce engineering teams, including developers and/or administrators. • Deep technical expertise in Salesforce technologies, including Apex, SOQL, Lightning Web Components (LWC), Flow, security and sharing models, governor limits, and Salesforce data architecture. • Strong experience with Salesforce DevOps practices and tools, including Salesforce DX (SFDX), Git, source-driven development, CI/CD pipelines, sandbox management, and automated testing. • Proven ability to translate complex business requirements into practical technical solutions and communicate effectively with both technical and non-technical stakeholders. • Strong leadership, mentoring, coaching, communication, organizational, and prioritization skills. • Demonstrated ability to balance hands-on engineering responsibilities with people management and team development. • Experience in hospitality, travel, timeshare, vacation ownership, or reservation-based industries is a plus. • Familiarity with Salesforce Service Cloud, Experience Cloud, or Marketing Cloud is an advantage. • Experience using Linear or similar project management tools is desirable. • Knowledge of AI-assisted development tools and experience introducing them into engineering workflows is a plus.

Benefits:

• Opportunity to lead a critical technology function and influence the development of a business-critical Salesforce platform. • Remote work flexibility within the United States, with an additional location option in Portland, Oregon. • A hands-on leadership position combining technical challenges with team development and strategic decision-making. • The opportunity to build, mentor, and grow a high-performing Salesforce engineering team. • Direct collaboration with cross-functional business leaders and the opportunity to influence key operational initiatives. • A collaborative environment focused on engineering excellence, continuous improvement, platform reliability, and predictable delivery. • Career growth through ownership of technical strategy, engineering practices, and team performance.