Clinical Case Manager
About this role
Job Title: Clinical Case Manager
Program/Department: Malden TIP/IHR's Youth Support service
Position Type: Exempt, Full-Time 40 hours/week - Hybrid Position (remote and on-site)
Location: Salemwood K-8 School in Malden & IHR Watertown office
Reports to: Clinical Supervisor
About IHR : The Institute for Health and Recovery (IHR) helps people heal, strengthen their relationships with loved ones, and thrive. We support people navigating complex and intersecting challenges: substance use, trauma, mental health and medical needs, isolation, poverty and housing instability, and child welfare and justice system involvement. Our services are rooted in compassion and lived expertise-supporting people across all dimensions of identity and experience. We know that with hope, support, and meaningful connection to others, recovery and healing are possible for every person. At IHR, we are proud to offer an inclusive, recovery friendly, and supportive work environment. We welcome and value lived experience of recovery.
Summary Statement : The Clinical Case Manager is an experienced Master's level staff person who will work directly with youth in IHR's Malden TIP (Teach Inspire Prepare) Program, an innovative elementary and middle school-based program (grades 4-8) and other youth programs. The Clinical Case Manager will work closely with the Case Management team, including clinical supervisor, case manager, and school personnel, to deliver targeted prevention and intervention programs to students identified as "high risk" and demonstrating concerning behaviors in school and the community. The Clinical Case Manager will also provide home and community-based services to support youth involved with the Department of Children and Families.
Essential Functions:
• Provide clinical case management services to youth enrolled in Malden's Salemwood School. • Deliver strengths-based services to youth involved with the Department of Children and Families. • Outreach to enrolled youth and their families including Salemwood personnel, caregivers, state agencies, and additional referral sources to provide program information. • Conduct intakes and needs assessments for program participants. • Provide case management services to Salemwood students and their families using strengths-based and trauma-informed approaches. • Engage in care coordination with families, school personnel, community providers, state agencies and other collaterals. • Develop, implement, and review Individual Service Plans review based on program requirements. • Proactively identify, and make referrals to, existing community resources to support various life domains • Lead the process to plan and facilitate afterschool and summer activities for participants and their families. • Provide individual mentoring to participants and lead developmentally appropriate activities. • Lead development, maintenance, and updating of community resources lists to ensure timely and appropriate referrals. • Co-facilitate psychoeducation groups that promote life skills training and strategic peer involvement. • Support family service efforts through family education and family nights. • Maintain and adapt schedule based on needs of programming, including after business hour availability to facilitate youth and family activities. • Actively work with school personnel to provide education advocacy, tutoring and homework support. • Utilize incentives to engage clients in program activities. • Regularly collaborate with other IHR staff as well as key partners including Salemwood staff, DCF, and community-based providers. • Maintain all written reports and records (including electronic health records) accurately and in a timely manner. • Meet regularly with Supervisor for clinical and administrative supervision. • Use cloud-based systems for communication with IHR's site office, including shared calendars, timesheets, and supervisor check-ins. • Attend youth team meetings, agency staff meetings, grant related meetings, and DCF Area Office and Family Network meetings, as appropriate.