Patient Care Coordinator

Description

At Nu Image Surgical Center, we pride ourselves on delivering exceptional oral surgery and periodontal care in a warm and welcoming environment. Our team is dedicated to providing the highest level of patient care, and we are currently seeking a dynamic and organized Patient Care Coordinator to join us.

Position Overview : We are looking for a highly motivated Patient Care Coordinator to be the first point of contact for our patients. The ideal candidate will be responsible for ensuring a smooth and positive experience from check-in to check-out. This role requires excellent communication skills, the ability to multi-task efficiently, and a strong team-player mentality.

Key Responsibilities :

• Patient Check-In and Check-Out : Greet patients, manage the check-in/check-out process, and ensure all patient information is accurate. • Payment Collection : Collect co-payments and manage billing inquiries. • Appointment Scheduling : Schedule patient appointments and manage the calendar efficiently. • Communication : Answer phone calls and emails promptly, providing accurate information and assistance. • Referrals Management : Communicate with referring offices and follow up with patients as necessary. • Schedule Preparation : Prepare daily schedules for the dental team and ensure all appointments are properly coordinated. • Team Collaboration : Work closely with the clinical team to ensure seamless patient care and office operations.

Qualifications :

• Excellent verbal and written communication skills. • Strong organizational skills and attention to detail. • Ability to multi-task and manage time effectively in a fast-paced environment. • Proficient in using dental practice management software, required. • Previous experience in a dental or medical office is preferred. • A positive attitude and a team-oriented approach to work.

Schedule: Monday, Tuesday, and Thursday 6:30 a.m. to 5:00 p.m. and Friday 6:30 a.m. to 4:30 p.m.

Benefits:

• 401(k) matching • Dental insurance • Flexible spending account • Health insurance • Health savings account • Life insurance • Paid time off • Retirement plan • Vision insurance