Medical Assistant

Description

Administers patient care and therapeutic measures as directed by and in assistance to the medical provider staff.

Job Responsibilities:

• Room/Prepare patients for provider visit: height/weight, vitals, med reconciliation, verify allergies, social history/smoking status, verify pharmacy, and prepare refills. • Follow health maintenance and chronic care protocols and enter as appropriate into chart/alert provider. • Set up room/prepare patient as appropriate for procedures/examinations; chaperone visit as needed. • Perform pre-visit planning: Utilize software tools and chart review to anticipate health maintenance, preventive and chronic care needs of each day’s scheduled patients and assess where acute visits may be accommodates. • Huddles as needed with providers, care managers and other care team members (Patient Engagement, PSRs). • Maintains patient flow by preparing patients for their visits with providers. • Assists Providers in responding to patient needs related to medications, lab results, procedures, preventative/health maintenance measures. • Collects and labels lab specimens. • Provide age and patient appropriate screenings (eg Hearing/vision screening) and document/report as appropriate. • Monitors and maintains exam room supplies through regular inventories and restocking. • Completion of medical forms, record transfers, lab and x-ray requisitions as required when working in tandem with a provider. • Adheres to all organizational infection control policies and procedures. • Maintains accurate nursing notes in patient’s medical record according to organizational protocols. • Actively participates in quality improvement efforts. • Preload new patient clinical chart information/history: Immunizations, Medications, Problem Lists, Past Medical/Social/Family history. • Initiates and completes all parts of medication prior-authorization requests based on insurance requirements. • Maintain accurate and pertinent documentation in EHR according to guidelines in “Documentation of the Patient Record”. • Any other reasonable requests by management.

Requirements

Skills/Qualifications:

• Excellent communication and organizational abilities • Working proficiency with MS Office (Word, Excel, Outlook) • Addresses all patients in a courteous, respectful, and professional manner.

Required Education and Experience:

• Minimum high school diploma or equivalent • Completion of an accredited medical assisting program preferred • One year experience in a medical office (or related) environment preferred.