Clinic Director (Manhattan)

The Clinic Director is essentially the chief executive of their clinic. The Clinic Director is responsible for overseeing all facets of clinical and administrative services and day-to-day operations. Responsible for appropriate staffing, coverage, and contingency planning. Responsible for reviewing statistical reports, monitoring incidents and trends, and participating in quality improvement reviews. Ensures compliance with infection control standards and CARF, OASAS, DEA and DOH requirements and ensures that the clinic is audit-ready at all times. Responsible for the overall performance (regulatory, financial, and quality of care) of the clinic or program to which they are assigned.

Will create a highly competent environment in which autonomy is encouraged and nurtured. Will promote professional interdisciplinary collaboration and encourage teamwork to improve the health and wellness of patients. Will uphold StartCare policies and procedures, its Mission, Vision and Values. The Clinic Director shall achieve and maintain the agency's standards of excellence in terms of regulatory compliance, fiscal integrity, and quality of care, patient satisfaction, and staff satisfaction. The Clinic Director shall participate in community education, maintain positive relationships with community members, and participate in StartCare marketing, branding, and fund development activities.

This Clinic Director supports our East Harlem clinic in Manhattan.

ESSENTIAL FUNCTIONS

Clinical and Administrative Responsibilities:

• Direct and supervise work activities of medical, non-clinical, administrative, security, and maintenance functions, and evaluates work of behavioral health staff. • Ultimately responsible for the resolution of any issues related to patient care and clinic workflow. • Oversee fiscal operations, including accounting, planning budgets, authorizing expenditures, and analyzing financial reporting to inform decision-making. • Communicate and clarify current policies and procedures to all employees to ensure compliance with all applicable laws. Ensure that all staff maintain the highest of level of professional standards. • Provide clinical supervision to direct reports and ensure that all clinical supervision is conducted and documented appropriately. • Collaborate with Finance regarding fiscal matters. • Collaborate with Real Property to address sanitation, cleanliness, and security of the facility. • Collaborate with People and Culture concerning employee relations (union and non-union staff), performance evaluations and reviews and hiring of new staff. • Maintain computerized record management systems to store and process data such as personnel activities and information to produce reports. • Establishes work schedules and assignments for staff according to workload, census, and space and equipment availability. • Prepare reports to inform management of the status and implementation of programs, services, and quality initiatives. • Provides patient, staffing, financial, OASAS/OTAU, self-audit, and other reports as required. • Document incidents through the incident reporting application (My Insight) • Create corrective action plans (CAPs) as needed. • Participate in and follow up with People & Culter, Justice Center, OASAS, and ACS investigations. • Understands the flow of processes for isolation room, inventory, PPE distribution, ordering supplies, and telehealth. • Ensures appropriate response to emergency situations, including clinic closure, inclement weather, and states of emergency. • Participate in case conferences, CD meetings, and staff meetings. • Signs off on admissions, transfers, and discharges, ensuring proper documentation. • Serves and Program Director as defined by OASAS Regulations. • Provide coverage for other clinics as needed. • May work on a rotation basis on Saturdays and select holidays. • Ensure that all staff maintain the appropriate current licensure or credentials to perform their job duties.