Patient Access Representative
About this role
Your future role at a glance
• Location : Wichita, KS • Facility : Via Christi Clinics • Department : Otorhinolaryngology (ENT) • Schedule : Day Shift | Full-time, 40 hours weekly, Mon-Fri, 8am-5pm
Via Christi associates are eligible for tuition discounts and priority placement in select healthcare programs through our academic partnership with Wichita State University.
How you’ll make an impact in this role
• Schedule patient appointments and procedures accurately with physicians and clinical staff to ensure optimal patient flow and resource utilization. • Gather and accurately enter patient demographic, insurance, and clinical information into the appropriate database to establish a complete and compliant patient record. • Coordinate insurance verification and pre-authorization processes to ensure financial clearance and reduce out-of-pocket stress for the patient. • Educate patients on pre-service requirements, instructions, and financial responsibilities, promoting a clear and comfortable experience.
What minimum requirements you’ll need
Education:
• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Additional Preferences:
• Prior medical office experience
Benefits that help you thrive
• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options • Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance • Time to recharge: pro-rated paid time off (PTO) and holidays • Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning • Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources • Family support: parental leave, adoption assistance and family benefits • Other benefits: optional legal and pet insurance, transportation savings and more
Life at Ascension: Where purpose meets opportunity
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.